101 Account Management courses

Duration 1 Days 6 CPD hours This course is intended for The intended audience for this course would be those who have been using Office 365 for some time and are now looking at optimizing their existing business processes and designing new ones. Overview #NAME? This course delivers an instructor-led product showcase for Microsoft Power Automate from start to finish in an engaging and practical way. Power Automate is a diverse product, turning business processes into automated, consistent and visual workPower Automates. Power Automate is designed to interweave the various products in Office 365 as well as connect to other on-premises and web-based solutions. This course will give you the confidence to select the right actions and workPower Automate logic for your business workPower Automates. 1 - AN INTRODUCTION TO POWER AUTOMATE * What is Microsoft Power Automate? * The benefits of automation * How to get to Power Automate * Lab 1: Setup your tenant * Setup Office 365 * Download Course Files * Customise your App Launcher * Create accounts for colleagues * After completing this module, students will be able to: * Know what Microsoft Power Automate is * The Benefits of using Power Automate to automate processes * How to access a Power Automate 2 - GETTING STARTED WITH POWER AUTOMATE * Using Power Automate templates * Navigating in Power Automate * Editing a Power Automate * Publish and trigger a Power Automate * Turn off or delete a Power Automate * Lab 1: Building processes in Office 365 * Create a Team with a channel * Build an absence business process * Testing the absence process * Optional: Create Feedback Form * Optional: Power Automate to Notify of Bad Ratings * Optional: Test your Form and Power Automate * After completing this module, students will be able to: * How to use Power Automate tempaltes * How to navigate around Power Automate * How to edit Power Automates * How to publish and trigger Power Automates * How to turn off or delete Power Automates 3 - POWER AUTOMATE LOGIC * Adding conditions * Designing switches * Using apply to each * Configuring do until logic * Adding a scope * Lab 1: Scheduling documentation reviews * Setup a policy library in SharePoint * Design a policy review schedule * Testing the policy review process * Optional: Notify if a file nears review * After completing this module, students will be able to: * How to add condtions in a Power Automate * How to design switches for a Power Automate * How to use apply to each * How to configure do until logic * How to add a scope 4 - INTEGRATION * Standard and premium connectors * Connecting to web services * Using Power Automate with on-premises data * Lab 1: Using Power Automate and SQL to Review Sales * Create a new orders list * Designing the price check process * Testing the price check process * Optional: Update with managers * After completing this module, students will be able to: * How to use Standard and Premium connectors * How to connect to web services * How to using Power Automate with on-premises data 5 - THE MOBILE APP * Downloading the mobile app * Signing in and account management * Building and managing Power Automates * Creating buttons * Feeds and approvals * Lab 1: Optional: Using the Power Automate mobile app * Setting up the Power Automate mobile app * Create a new Power Automate in the mobile app * Using Power Automate buttons in the app * Uninstall the Power Automate mobile app * After completing this module, students will be able to: * How to download the mobile app * How to sign into the mobile app * How to build and manage Power Automates in the mobile app * How to create buttons in the mobile app * How to feed and use approvals in the mobile app 6 - ADMINISTRATION AND MAINTENANCE * Maintaining a Power Automate * View history and analytics * Sharing a Power Automate * Export and import Power Automates * Office 365 administration for Power Automate * Environments * Data policies * Data integration * Lab 1: Maintaining your Power Automates * Share a Power Automate with a colleague * Disabling an active Power Automate * Deleting a Power Automate * After completing this module, students will be able to: * How to maintain a Power Automate * How to view history and analytics for a Power Automate * How to share a Power Automate * How to export and import Power Automates * How to administrate a Power Automate in Office 365 * How to use data policies in a Power Automate * How to use data integration in a Power Automate

14 in 1 Exclusive Bundle | CPD QS Certified | Lifetime Access | 150 CPD Points | Gifts: Hardcopy + PDF Certificate + SID - Worth £160 | Enrol Now

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The human brain is wired for stories. We learn and remember best when information is presented in a narrative form. That's why this Account Management Diploma Bundle is designed to be more than just a collection of courses. It's a journey that will take you from the basics of account management to the advanced skills you need to succeed in this exciting field. The Account Management Diploma Bundle is a comprehensive collection of premium courses designed to give you the skills and knowledge you need to succeed in a career in account management. This bundle includes courses on key account management, leadership and management, business law, office skills, marketing fundamentals, business branding, customer relationship management, time management, dealing with difficult people, cross-cultural awareness, assertiveness and self-confidence development, business writing, and Microsoft Office Essentials. Furthermore, to help you showcase your expertise in Account Management, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. Learning outcomes: * Develop the skills and knowledge to build and maintain strong customer relationships * Learn how to develop and implement effective account management strategies * Gain an understanding of business law and how it applies to account management * Develop your office skills and learn how to use Microsoft Office effectively * Learn the fundamentals of marketing and branding * Develop your cross-cultural awareness and assertiveness skills * Improve your public speaking and presentation skills * Learn how to write effective business documents This Account Management Bundle Consists of the following Premium courses: * Course 01: Key Account Management Course * Course 02: Leadership & Management Diploma * Course 03: Business Law * Course 04: Office Skills * Course 05: Marketing Fundamentals * Course 06: Business Branding * Course 07: Customer Relationship Management * Course 08: Time Management Training * Course 09: Dealing with Difficult People Training Course * Course 10: Cross-Cultural Awareness Training * Course 11: Assertiveness and Self Confidence Development * Course 12: Business Writing * Course 13: Level 2 Microsoft Office Essentials * Course 14: Public Speaking and Presentation Skill Course Enroll in the Account Management Diploma Bundle today and take the first step towards a successful career in account management! The Account Management Diploma Bundle is a comprehensive course that will give you the skills and knowledge you need to succeed in the field of account management. The bundle includes 14 premium courses that cover all aspects of account management, from key account management to leadership and management to business law. You will learn how to build and nurture strong client relationships, develop and implement effective account management strategies, and lead and manage high-performing teams. You will also learn how to negotiate effectively, close deals, and manage your time and workload effectively. The Account Management Diploma Bundle is designed for both new and experienced account managers. It is also ideal for anyone who wants to learn more about account management and the skills required to be successful in this field. The Curriculum of Account Management Bundle Course 01: Key Account Management Course * Module 1: Introduction to Key Account Management * Module 2: Purpose of Key Account Management * Module 3: Understanding Key Accounts * Module 4: Elements of Key Account Management * Module 5: What Makes a Good Key Account Manager * Module 6: Building and Delivering Value to Key Accounts * Module 7: Key Account Planning * Module 8: Business Customer Marketing and Development * Module 9: Developing Key Relationships * Module 10: The Importance of Record Keeping for Key Account Management * Module 11: Internal KAM Aspects * Module 12: The Value Proposition =========>>>>> And 13 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. * PDF Certificate: Free (Previously it was £10 * 11 = £110) * Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and international students have to pay £9.99. Enroll in this Bundle today and take your career to the next level! CPD 150 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? * Anyone who is interested in a career in account management * Account managers who want to advance their careers * Business professionals who want to develop their account management skills * Anyone who wants to learn more about the principles and practices of account management REQUIREMENTS Our Account Management course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. CAREER PATH Having this expertise will increase the value of your CV and open you up to multiple job sectors: * Account Manager: £35,000-£45,000 * Key Account Manager: £45,000-£60,000 * Account Executive: £40,000-£50,000 * Customer Success Manager: £40,000-£50,000 * Business Development Manager: £50,000-£60,000 * Sales Manager: £60,000-£70,000 CERTIFICATES CERTIFICATE OF COMPLETION (HARD COPY) Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Key Account Management Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. CERTIFICATE OF COMPLETION (PDF) Digital certificate - Included You will get the PDF Certificate for the title course (Key Account Management Course) absolutely Free!

Flash Sale Now On | 11-in-1 Bundle | CPD Certified | CPD QS Certified | 110 CPD Points | Gifts: Hardcopy + PDF Certificate + SID-Worth 180 | Lifetime Access

Duration 1 Days 6 CPD hours This course is intended for Sales Legal Marketing Business analysts Project managers AWS Academy students Other IT-related professionals Overview Summarize the working definition of AWS Differentiate between on-premises, hybrid-cloud, and all-in cloud Describe the basic global infrastructure of the AWS Cloud Explain the six benefits of the AWS Cloud Describe and provide an example of the core AWS services, including compute, network, databases, and storage Identify an appropriate solution using AWS Cloud services with various use cases Describe the AWS Well-Architected Framework Explain the shared responsibility model Describe the core security services within the AWS Cloud Describe the basics of AWS Cloud migration Articulate the financial benefits of the AWS Cloud for an organization?s cost management Define the core billing, account management, and pricing models Explain how to use pricing tools to make cost-effective choices for AWS services This course is for individuals who seek an overall understanding of the Amazon Web Services (AWS) Cloud, independent of specific technical roles. You will learn about AWS Cloud concepts, AWS services, security, architecture, pricing, and support to build your AWS Cloud knowledge. This course also helps you prepare for the AWS Certified Cloud Practitioner exam. Prerequisites General IT technical knowledge, General IT business knowledge 1 - INTRODUCTION TO AMAZON WEB SERVICES * Summarize the benefits of AWS * Describe differences between on-demand delivery and cloud deployments * Summarize the pay-as-you-go pricing model 2 - COMPUTE IN THE CLOUD * Describe the benefits of Amazon Elastic Compute Cloud (Amazon EC2) at a basic level * Identify the different Amazon EC2 instance types * Differentiate between the various billing options for Amazon EC2 * Describe the benefits of Amazon EC2 Auto Scaling * Summarize the benefits of Elastic Load Balancing * Give an example of the uses for Elastic Load Balancing * Summarize the differences between Amazon Simple Notification Service (Amazon SNS) and Amazon Simple Queue Services (Amazon SQS) * Summarize additional AWS compute options 3 - GLOBAL INFRASTRUCTURE AND RELIABILITY * Summarize the benefits of the AWS Global Infrastructure * Describe the basic concept of Availability Zones * Describe the benefits of Amazon CloudFront and Edge locations * Compare different methods for provisioning AWS services 4 - NETWORKING * Describe the basic concepts of networking * Describe the difference between public and private networking resources * Explain a virtual private gateway using a real life scenario * Explain a virtual private network (VPN) using a real life scenario * Describe the benefit of AWS Direct Connect * Describe the benefit of hybrid deployments * Describe the layers of security used in an IT strategy * Describe which services are used to interact with the AWS global network 5 - STORAGE AND DATABASES * Summarize the basic concept of storage and databases * Describe benefits of Amazon Elastic Block Store (Amazon EBS) * Describe benefits of Amazon Simple Storage Service (Amazon S3) * Describe the benefits of Amazon Elastic File System (Amazon EFS) * Summarize various storage solutions * Describe the benefits of Amazon Relational Database Service (Amazon RDS) * Describe the benefits of Amazon DynamoDB * Summarize various database services 6 - SECURITY * Explain the benefits of the shared responsibility model * Describe multi-factor authentication (MFA) * Differentiate between the AWS Identity and Access Management (IAM) security levels * Describe security policies at a basic level * Explain the benefits of AWS Organizations * Summarize the benefits of compliance with AWS * Explain primary AWS security services at a basic level 7 - MONITORING AND ANALYTICS * Summarize approaches to monitoring your AWS environment * Describe the benefits of Amazon CloudWatch * Describe the benefits of AWS CloudTrail * Describe the benefits of AWS Trusted Advisor 8 - PRICING AND SUPPORT * Understand AWS pricing and support models * Describe the AWS Free Tier * Describe key benefits of AWS Organizations and consolidated billing * Explain the benefits of AWS Budgets * Explain the benefits of AWS Cost Explorer * Explain the primary benefits of the AWS Pricing Calculator * Distinguish between the various AWS Support Plans * Describe the benefits of AWS Marketplace 9 - MIGRATION AND INNOVATION * Understand migration and innovation in the AWS Cloud * Summarize the AWS Cloud Adoption Framework (AWS CAF) * Summarize six key factors of a cloud migration strategy * Describe the benefits of various AWS data migration solutions, such as AWS Snowcone, AWS Snowball, and AWS Snowmobile * Summarize the broad scope of innovative solutions that AWS offers * Summarize the five pillars of the AWS Well-Architected Framewor 10 - AWS CERTIFIED CLOUD PRACTITIONER BASICS * Determine resources for preparing for the AWS Certified Cloud Practitioner examination * Describe benefits of becoming AWS Certified

Key Account Management Training Certification This course is phenomenal for first-time and new arrangements as key record supervisor. As it is the job of the key record supervisor to support and cultivate the associations with your most significant clients and, in bigger organizations, deal with the group liable for taking care of a specific record or gathering of records, it is indispensable that the KAM has the important abilities and information. In this course, they will figure out how to deal with their records, how to deal with their group of record chiefs, how to improve client/account relations and how to conquer boundaries to development. The course gives exercises in speculation versus return, objective and target-setting and systems administration. What's Covered in the Course? At the point when you enlist a colleague on this course, they will cover the accompanying themes: An outline of what key record the board is and what it involves; The obligations and duties in the job of key record director and how they can be successfully performed, Strategies that guide in appropriately focusing on close to home responsibility, so that undertakings are appointed and finished in an opportune way; Step by step instructions to explore different kinds of clients and what their various necessities are; Tips and exhortation, to help focus on in the work environment, with regards to group undertakings, projects and different positions; Recognizable proof and appraisal of individual qualities and shortcomings, so they can be successfully utilized or improved; Step by step instructions to design a methodology for every single key record; Step by step instructions to perceive and manage potential and genuine dangers in the work environment; Step by step instructions to oversee connections in the work environment, for the best advantage of everybody included; The most effective method to coordinate with clients and their key record staff. What are the Benefits of the Course? There are a scope of advantages for your representative to appreciate on this course, and they include: This course guarantees that your new key record director is prepared to begin their work with the key abilities and information expected to get down to business. This is especially significant, in the event that you are delegating another key record administrator to a significant record that has been very much overseen by the past holder of the position. It empowers a smooth progress that keeps the client calm with the adjustment in work force. Instructed in 5 modules, the course is extensive however permits students to concentrate deftly, voluntarily, and on any gadget with a web association; Upon fruitful finishing of the course, the colleague will be given an industry-perceived testament.

Successful account management requires time and investment to achieve high levels of customer satisfaction and develop new business opportunities. Ensuring you are equipped with the right tools to approach every customer interaction in a structured way will help you have productive relationships with your clients. Whether you're new to account management or experienced in business development and looking to expand your skillset, understanding how you can maximise customer relationships will be key to your success. We have developed this programme to be practical, fun and interactive. Participants will have the opportunity to learn and practice a number of key skills that will see successful results, and are encouraged to bring real life examples to the course so that learning can be translated to real world scenarios. This course will help participants: * Learn how to plan growth and increase revenue from existing accounts * Develop skills to build and develop essential relationships to increase value and visibility * Learn how best to create loyalty and customer satisfaction * Identify how to set account targets and development plan for building contacts and cross-selling * Develop persuasion and influencing skills to better define needs and develop opportunities * Learn how to add value at all stages; plus gaining competitive advantage * Develop an up-selling, cross-selling strategy 1 PERFORMANCE METRICS FOR ACCOUNT MANAGEMENT * Introduction to the PROFIT account management model * Using practical tools to measure account performance and success * Planning your account strategy - red flags and green lights 2 RELATIONSHIPS FOR ACCOUNT MANAGEMENT * How to build and manage key relationships * Producing a 'relationship matrix' * Developing a coach or advocate 3 SETTING OBJECTIVES FOR YOUR ACCOUNT * Developing an upselling cross-selling strategy * Setting jointly agreed goals, objectives and business plans * Planning session 4 FEEDBACK AND RETENTION - BUILDING LOYAL AND SATISFIED CUSTOMERS * How to monitor and track your customer's satisfaction * Building a personalised satisfaction matrix * Customer service review meetings 5 INFLUENCE * Getting your message and strategy across to C-level contacts * Being able to better develop a business partnership within an accountes 6 TEAMWORK AND TIME MANAGEMENT * Working with others to achieve your account goals * Managing and working with a virtual team * Managing your time and accounts effectively 7 GAINING COMMITMENT AND CLOSING THE SALE * Knowing when to close for commitment * How to ask for commitment professionally and effectively * Key negotiation skills around the closing process - getting to 'yes' * Checklist of closing and negotiation skills * Practice session

ABOUT COURSE MASTER CLIENT MANAGEMENT AND PARTNERSHIP WITH STRATEGIC ACCOUNT MANAGEMENT ONLINE COURSE   'Account management' is the strategic approach that heavily emphasizes developing and maintaining excellent customer relations. Account managers serve as the primary point of contact and act as trusted advisors to their clients. They proactively identify opportunities, address concerns and work collaboratively to ensure customer satisfaction and success. This course demonstrates the importance of account management programs to an organization. We describe the key responsibilities of account managers and establish the need to build healthy customer relationships.   Account Management Fundamentals will take you to journey to master how to maintain your customer relationships and develop their business with you in a competitive market. This course will teach you how top sales companies manage channel partnerships with retailers and resellers by using sales processes, frameworks, and skill sets. You will also learn how to implement a sales strategy to satisfy the needs of customers and boost customer satisfaction. You will be required to demonstrate your account management abilities in areas ranging from customer care to customer success and critical account management.This course will prepare you as a strategic account manager to convert newly developed client relationships into long-term accounts that will help both the customer and the business reach long-term goals. Do you want to start a career in Account Management or improve your Account Management skills? Then this Account Management course will give you a solid foundation to become a confident Account Management professional while also supporting you in increasing your Account Management expertise. This Account Management course will provide you with education from industry specialists. The Account Management course is divided into 9 lectures. If you successfully complete the Account Management course, you will receive an instant pdf certificate free of charge.   You may achieve your goals and prepare for your ideal profession by enrolling in this comprehensive Account Management course. The Account Management course offers students a comprehensive learning experience. This Account Management course is intended for professionals who want to excel in their field. This Account Management course covers all you need to know to become a specialist. The Account Management course begins with an overview of the Account Management. This Account Management course will provide you a complete overview of the Account Management, covering key ideas, usage techniques, and in-depth knowledge.   The Account Management course materials were created with the help of Account Management professionals, and all information on Account Management is maintained up to date on a regular basis so that learners do not fall behind on current trends/updates on Account Management. You can learn new skills in Account Management by taking the Account Management course. Account Management training has been expertly designed for you to do remotely via e-learning. WHAT WILL YOU LEARN? * Define what you need to know about each client and will have the tools to find it * Analyse the client Decision-Making Process * Set realistic and challenging goals for each account * Map out a key account strategy and action plans for current accounts * List key skills and qualities required to succeed as an account manager * Explain how to build profitable relationships with customers * Identify the needs and wants of potential clients * Evaluate the risk factors involved in selecting a port for your imports * Recognize possible changes that could affect your business COURSE CONTENT INTRODUCTION TO FUNDAMENTALS OF ACCOUNT MANAGEMENT * INTRODUCTION TO FUNDAMENTALS OF ACCOUNT MANAGEMENT KEY ACCOUNT MANAGER * KEY ACCOUNT MANAGER ACCOUNT MANAGEMENT ROLES AND RESPONSIBILITIES * ACCOUNT MANAGEMENT ROLES AND RESPONSIBILITIES RELATIONSHIP STAGES * RELATIONSHIP STAGES DEVELOPING KEY RELATIONSHIPS * DEVELOPING KEY RELATIONSHIPS ACCOUNT MANAGEMENT ACTIVITIES * ACCOUNT MANAGEMENT ACTIVITIES IDENTIFYING AND RESPONDING TO BUSINESS CHANGES * IDENTIFYING AND RESPONDING TO BUSINESS CHANGES ACCOUNT RISK ADJUSTMENTS AND REASSIGNMENTS * ACCOUNT RISK ADJUSTMENTS AND REASSIGNMENTS CONCLUSION * CONCLUSION A course by Xpert Learning RequirementsBasic skills in English and Elementary understanding of Sales Audience Suitable for sales and business development people at all levels looking to identify opportunities and grow their key accounts by developing strategies to manage strong partnership relationships. AUDIENCE * Suitable for sales and business development people at all levels looking to identify opportunities and grow their key accounts by developing strategies to manage strong partnership relationships.

Maximising the relationship and sales potential of each active account is key to the sustainability of any business relying on repeatable custom. In this workshop we start by looking at key techniques for analysing the profitability and development opportunities for different clients before deciding upon the strategy and skills needed for moving the relationship to that of trusted adviser and partner. By understanding and creating the need we can use our influencing skills to harness any sales development potential. By creating the habit of explaining our ideas in a way that also meets the need of the other party we help everybody make the right decisions for them. This course will help participants: * Assess the sales profitability and potential of existing key accounts * Prioritise where time and energy is directed for maximum profitability * Understand the key players in the decision making unit * Create a strategic plan for the development of each client target * Develop proactive sales consultancy skills * Learn advanced communication and influencing techniques 1 WHAT MAKES AN EFFECTIVE ACCOUNT MANAGER? * The difference between order taking and account management * How do you define a key account in your business? * Why should existing customers remain with your company? * How do you compare to the competition? 2 HOW DO I PRIORITISE MY ACCOUNT MANAGEMENT ACTIVITY? * Use practical tools to help you assess revenue potential * Analyse the investment required versus the return on your time * Create a SWOT analysis on your clients - Strengths, Weaknesses, Opportunities & Threats * Appreciate how this knowledge will improve your sales development 3 PLANNING STRATEGIES FOR EACH ACCOUNT * Create a list of priority accounts and activities * Learn how to develop a long-term and sustainable relationship * Discover how they make their purchasing decisions * Research the make-up of the Decision Making Unit for each client 4 LEARNING AND UTILISING THE SIX PRINCIPLES OF INFLUENCE * Learn the secrets these principles offer sales people * Discover how these principles will work for you * Create an influencing strategy for influencers within the client * Learn new habits of influence 5 PROACTIVE SALES SKILLS * Plan proactive sales meetings for key accounts * Set primary and secondary objectives for every touch point with the customer * Structure sales meetings for maximum effectiveness * Help the customer commit and achieve their objectives 6 PUTTING IT INTO PRACTICE * Discuss real scenarios to plan for putting these skills into practice * Share common issues with fellow sales people * Create a personal development plan