733 Apps courses

Duration 5 Days 30 CPD hours This course is intended for The Microsoft 365 Endpoint Administrator is responsible for deploying, configuring, securing, managing, and monitoring devices and client applications in a corporate setting. Their duties include managing identity, access, policies, updates, and apps. They work alongside the M365 Enterprise Administrator to develop and execute a device strategy that aligns with the requirements of a modern organization. Microsoft 365 Endpoint Administrators should be well-versed in M365 workloads and possess extensive skills and experience in deploying, configuring, and maintaining Windows 11 and later, as well as non-Windows devices. Their role emphasizes cloud services over on-premises management technologies. In this course, students will learn to plan and execute an endpoint deployment strategy using contemporary deployment techniques and implementing update strategies. The course introduces essential elements of modern management, co-management approaches, and Microsoft Intune integration. It covers app deployment, management of browser-based applications, and key security concepts such as authentication, identities, access, and compliance policies. Technologies like Microsoft Entra ID, Azure Information Protection, and Microsoft Defender for Endpoint are explored to protect devices and data. Prerequisites The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 11 and later, and non-Windows devices. 1 - EXPLORE THE ENTERPRISE DESKTOP * Examine benefits of modern management * Examine the enterprise desktop life-cycle model * Examine planning and purchasing * Examine desktop deployment * Plan an application deployment * Plan for upgrades and retirement 2 - EXPLORE WINDOWS EDITIONS * Examine Windows client editions and capabilities * Select client edition * Examine hardware requirements 3 - UNDERSTAND MICROSOFT ENTRA ID * Examine Microsoft Entra ID * Compare Microsoft Entra ID and Active Directory Domain Services * Examine Microsoft Entra ID as a directory service for cloud apps * Compare Microsoft Entra ID P1 and P2 plans * Examine Microsoft Entra Domain Services 4 - MANAGE MICROSOFT ENTRA IDENTITIES * Examine RBAC and user roles in Microsoft Entra ID * Create and manage users in Microsoft Entra ID * Create and manage groups in Microsoft Entra ID * Manage Microsoft Entra objects with PowerShell * Synchronize objects from AD DS to Microsoft Entra ID 5 - MANAGE DEVICE AUTHENTICATION * Describe Microsoft Entra join * Examine Microsoft Entra join prerequisites limitations and benefits * Join devices to Microsoft Entra ID * Manage devices joined to Microsoft Entra ID 6 - ENROLL DEVICES USING MICROSOFT CONFIGURATION MANAGER * Deploy the Microsoft Configuration Manager client * Monitor the Microsoft Configuration Manager client * Manage the Microsoft Configuration Manager client 7 - ENROLL DEVICES USING MICROSOFT INTUNE * Manage mobile devices with Intune * Enable mobile device management * Explain considerations for device enrollment * Manage corporate enrollment policy * Enroll Windows devices in Intune * Enroll Android devices in Intune * Enroll iOS devices in Intune * Explore device enrollment manager * Monitor device enrollment * Manage devices remotely 8 - EXECUTE DEVICE PROFILES * Explore Intune device profiles * Create device profiles * Create a custom device profile 9 - OVERSEE DEVICE PROFILES * Monitor device profiles in Intune * Manage device sync in Intune * Manage devices in Intune using scripts 10 - MAINTAIN USER PROFILES * Examine user profile * Explore user profile types * Examine options for minimizing user profile size * Deploy and configure folder redirection * Sync user state with Enterprise State Roaming * Configure Enterprise State Roaming in Azure 11 - EXECUTE MOBILE APPLICATION MANAGEMENT * Examine mobile application management * Examine considerations for mobile application management * Prepare line-of-business apps for app protection policies * Implement mobile application management policies in Intune * Manage mobile application management policies in Intune 12 - DEPLOY AND UPDATE APPLICATIONS * Deploy applications with Intune * Add apps to Intune * Manage Win32 apps with Intune * Deploy applications with Configuration Manager * Deploying applications with Group Policy * Assign and publish software * Explore Microsoft Store for Business * Implement Microsoft Store Apps * Update Microsoft Store Apps with Intune * Assign apps to company employees 13 - ADMINISTER ENDPOINT APPLICATIONS * Manage apps with Intune * Manage Apps on non-enrolled devices * Deploy Microsoft 365 Apps with Intune * Additional Microsoft 365 Apps Deployment Tools * Configure Microsoft Edge Internet Explorer mode * App Inventory Review 14 - PROTECT IDENTITIES IN MICROSOFT ENTRA ID * Explore Windows Hello for Business * Deploy Windows Hello * Manage Windows Hello for Business * Explore Microsoft Entra ID Protection * Manage self-service password reset in Microsoft Entra ID * Implement multi-factor authentication 15 - ENABLE ORGANIZATIONAL ACCESS * Enable access to organization resources * Explore VPN types and configuration * Explore Always On VPN * Deploy Always On VPN 16 - IMPLEMENT DEVICE COMPLIANCE * Protect access to resources using Intune * Explore device compliance policy * Deploy a device compliance policy * Explore conditional access * Create conditional access policies 17 - GENERATE INVENTORY AND COMPLIANCE REPORTS * Report enrolled devices inventory in Intune * Monitor and report device compliance * Build custom Intune inventory reports * Access Intune using Microsoft Graph API 18 - DEPLOY DEVICE DATA PROTECTION * Explore Windows Information Protection * Plan Windows Information Protection * Implement and use Windows Information Protection * Explore Encrypting File System in Windows client * Explore BitLocker 19 - MANAGE MICROSOFT DEFENDER FOR ENDPOINT * Explore Microsoft Defender for Endpoint * Examine key capabilities of Microsoft Defender for Endpoint * Explore Windows Defender Application Control and Device Guard * Explore Microsoft Defender Application Guard * Examine Windows Defender Exploit Guard * Explore Windows Defender System Guard 20 - MANAGE MICROSOFT DEFENDER IN WINDOWS CLIENT * Explore Windows Security Center * Explore Windows Defender Credential Guard * Manage Microsoft Defender Antivirus * Manage Windows Defender Firewall * Explore Windows Defender Firewall with Advanced Security 21 - MANAGE MICROSOFT DEFENDER FOR CLOUD APPS * Explore Microsoft Defender for Cloud Apps * Planning Microsoft Defender for Cloud Apps * Implement Microsoft Defender for Cloud Apps 22 - ASSESS DEPLOYMENT READINESS * Examine deployment guidelines * Explore readiness tools * Assess application compatibility * Explore tools for application compatibility mitigation * Prepare network and directory for deployment * Plan a pilot 23 - DEPLOY USING THE MICROSOFT DEPLOYMENT TOOLKIT * Evaluate traditional deployment methods * Set up the Microsoft Deployment Toolkit for client deployment * Manage and deploy images using the Microsoft Deployment Toolkit 24 - DEPLOY USING MICROSOFT CONFIGURATION MANAGER * Explore client deployment using Configuration Manager * Examine deployment components of Configuration Manager * Manage client deployment using Configuration Manager * Plan in-place upgrades using Configuration Manager 25 - DEPLOY DEVICES USING WINDOWS AUTOPILOT * Use Autopilot for modern deployment * Examine requirements for Windows Autopilot * Prepare device IDs for Autopilot * Implement device registration and out-of-the-box customization * Examine Autopilot scenarios * Troubleshoot Windows Autopilot 26 - IMPLEMENT DYNAMIC DEPLOYMENT METHODS * Examine subscription activation * Deploy using provisioning packages * Use Windows Configuration Designer * Use Microsoft Entra join with automatic MDM enrollment 27 - PLAN A TRANSITION TO MODERN ENDPOINT MANAGEMENT * Explore using co-management to transition to modern endpoint management * Examine prerequisites for co-management * Evaluate modern management considerations * Evaluate upgrades and migrations in modern transitioning * Migrate data when modern transitioning * Migrate workloads when modern transitioning 28 - MANAGE WINDOWS 365 * Explore Windows 365 * Configure Windows 365 * Administer Windows 365 29 - MANAGE AZURE VIRTUAL DESKTOP * Examine Azure Virtual Desktop * Explore Azure Virtual Desktop * Configure Azure Virtual Desktop * Administer Azure Virtual Desktop ADDITIONAL COURSE DETAILS: Nexus Humans MD-102T00 : Microsoft 365 Endpoint Administrator training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MD-102T00 : Microsoft 365 Endpoint Administrator course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is designed for persons aspiring to the Microsoft 365 Administrator role and have completed at least one of the Microsoft 365 role-based administrator certification paths. This course covers the following key elements of Microsoft 365 administration: Microsoft 365 tenant management, Microsoft 365 identity synchronization, and Microsoft 365 security and compliance. In Microsoft 365 tenant management, you learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, security groups, and administrative roles. You then transition to configuring Microsoft 365, with a primary focus on configuring Office client connectivity. Finally, you explore how to manage user-driven client installations of Microsoft 365 Apps for enterprise deployments. The course then transitions to an in-depth examination of Microsoft 365 identity synchronization, with a focus on Microsoft Entra Connect and Connect Cloud Sync. You learn how to plan for and implement each of these directory synchronization options, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multifactor authentication and self-service password management. In Microsoft 365 security management, you begin examining the common types of threat vectors and data breaches facing organizations today. You then learn how Microsoft 365?s security solutions address each of these threats. You are introduced to the Microsoft Secure Score, as well as to Microsoft Entra ID Protection. You then learn how to manage the Microsoft 365 security services, including Exchange Online Protection, Safe Attachments, and Safe Links. Finally, you are introduced to the various reports that monitor an organization?s security health. You then transition from security services to threat intelligence; specifically, using Microsoft 365 Defender, Microsoft Defender for Cloud Apps, and Microsoft Defender for Endpoint. Once you have this understanding of Microsoft 365?s security suite, you then examine the key components of Microsoft 365 compliance management. This begins with an overview of all key aspects of data governance, including data archiving and retention, Microsoft Purview message encryption, and data loss prevention (DLP). You then delve deeper into archiving and retention, paying particular attention to Microsoft Purview insider risk management, information barriers, and DLP policies. You then examine how to implement these compliance features by using data classification and sensitivity labels. Prerequisites * Completed a role-based administrator course such as Messaging, Teamwork, Security, Compliance, or Collaboration. * A proficient understanding of DNS and basic functional experience with Microsoft 365 services. * A proficient understanding of general IT practices. * A working knowledge of PowerShell. 1 - CONFIGURE YOUR MICROSOFT 365 EXPERIENCE * Explore your Microsoft 365 cloud environment * Configure your Microsoft 365 organizational profile * Manage your tenant subscriptions in Microsoft 365 * Integrate Microsoft 365 with customer engagement apps * Complete your tenant configuration in Microsoft 365 2 - MANAGE USERS, LICENSES, AND MAIL CONTACTS IN MICROSOFT 365 * Determine the user identity model for your organization * Create user accounts in Microsoft 365 * Manage user account settings in Microsoft 365 * Manage user licenses in Microsoft 365 * Recover deleted user accounts in Microsoft 365 * Perform bulk user maintenance in Microsoft Entra ID * Create and manage guest users * Create and manage mail contacts 3 - MANAGE GROUPS IN MICROSOFT 365 * Examine groups in Microsoft 365 * Create and manage groups in Microsoft 365 * Create dynamic groups using Azure rule builder * Create a Microsoft 365 group naming policy * Create groups in Exchange Online and SharePoint Online 4 - ADD A CUSTOM DOMAIN IN MICROSOFT 365 * Plan a custom domain for your Microsoft 365 deployment * Plan the DNS zones for a custom domain * Plan the DNS record requirements for a custom domain * Create a custom domain in Microsoft 365 5 - CONFIGURE CLIENT CONNECTIVITY TO MICROSOFT 365 * Examine how automatic client configuration works * Explore the DNS records required for client configuration * Configure Outlook clients * Troubleshoot client connectivity 6 - CONFIGURE ADMINISTRATIVE ROLES IN MICROSOFT 365 * Explore the Microsoft 365 permission model * Explore the Microsoft 365 admin roles * Assign admin roles to users in Microsoft 365 * Delegate admin roles to partners * Manage permissions using administrative units in Microsoft Entra ID * Elevate privileges using Microsoft Entra Privileged Identity Management * Examine best practices when configuring administrative roles 7 - MANAGE TENANT HEALTH AND SERVICES IN MICROSOFT 365 * Monitor the health of your Microsoft 365 services * Monitor tenant health using Microsoft 365 Adoption Score * Monitor tenant health using Microsoft 365 usage analytics * Develop an incident response plan * Request assistance from Microsoft 8 - DEPLOY MICROSOFT 365 APPS FOR ENTERPRISE * Explore Microsoft 365 Apps for enterprise functionality * Explore your app compatibility by using the Readiness Toolkit * Complete a self-service installation of Microsoft 365 Apps for enterprise * Deploy Microsoft 365 Apps for enterprise with Microsoft Configuration Manager * Deploy Microsoft 365 Apps for enterprise from the cloud * Deploy Microsoft 365 Apps for enterprise from a local source * Manage updates to Microsoft 365 Apps for enterprise * Explore the update channels for Microsoft 365 Apps for enterprise * Manage your cloud apps using the Microsoft 365 Apps admin center 9 - ANALYZE YOUR MICROSOFT 365 WORKPLACE DATA USING MICROSOFT VIVA INSIGHTS * Examine the analytical features of Microsoft Viva Insights * Explore Personal insights * Explore Team insights * Explore Organization insights * Explore Advanced insights 10 - EXPLORE IDENTITY SYNCHRONIZATION * Examine identity models for Microsoft 365 * Examine authentication options for the hybrid identity model * Explore directory synchronization 11 - PREPARE FOR IDENTITY SYNCHRONIZATION TO MICROSOFT 365 * Plan your Microsoft Entra deployment * Prepare for directory synchronization * Choose your directory synchronization tool * Plan for directory synchronization using Microsoft Entra Connect * Plan for directory synchronization using Microsoft Entra Connect cloud sync 12 - IMPLEMENT DIRECTORY SYNCHRONIZATION TOOLS * Configure Microsoft Entra Connect prerequisites * Configure Microsoft Entra Connect * Monitor synchronization services using Microsoft Entra Connect Health * Configure Microsoft Entra Connect cloud sync prerequisites * Configure Microsoft Entra Connect cloud sync 13 - MANAGE SYNCHRONIZED IDENTITIES * Manage users with directory synchronization * Manage groups with directory synchronization * Use Microsoft Entra Connect Sync Security Groups to help maintain directory synchronization * Configure object filters for directory synchronization * Explore Microsoft Identity Manager * Troubleshoot directory synchronization 14 - MANAGE SECURE USER ACCESS IN MICROSOFT 365 * Manage user passwords * Enable pass-through authentication * Enable multifactor authentication * Enable passwordless sign-in with Microsoft Authenticator * Explore self-service password management * Explore Windows Hello for Business * Implement Microsoft Entra Smart Lockout * Implement conditional access policies * Explore Security Defaults in Microsoft Entra ID * Investigate authentication issues using sign-in logs 15 - EXAMINE THREAT VECTORS AND DATA BREACHES * Explore today's work and threat landscape * Examine how phishing retrieves sensitive information * Examine how spoofing deceives users and compromises data security * Compare spam and malware * Examine account breaches * Examine elevation of privilege attacks * Examine how data exfiltration moves data out of your tenant * Examine how attackers delete data from your tenant * Examine how data spillage exposes data outside your tenant * Examine other types of attacks 16 - EXPLORE THE ZERO TRUST SECURITY MODEL * Examine the principles and components of the Zero Trust model * Plan for a Zero Trust security model in your organization * Examine Microsoft's strategy for Zero Trust networking * Adopt a Zero Trust approach 17 - EXPLORE SECURITY SOLUTIONS IN MICROSOFT 365 DEFENDER * Enhance your email security using Exchange Online Protection and Microsoft Defender for Office 365 * Protect your organization's identities using Microsoft Defender for Identity * Protect your enterprise network against advanced threats using Microsoft Defender for Endpoint * Protect against cyber attacks using Microsoft 365 Threat Intelligence * Provide insight into suspicious activity using Microsoft Cloud App Security * Review the security reports in Microsoft 365 Defender 18 - EXAMINE MICROSOFT SECURE SCORE * Explore Microsoft Secure Score * Assess your security posture with Microsoft Secure Score * Improve your secure score * Track your Microsoft Secure Score history and meet your goals 19 - EXAMINE PRIVILEGED IDENTITY MANAGEMENT * Explore Privileged Identity Management in Microsoft Entra ID * Configure Privileged Identity Management * Audit Privileged Identity Management * Control privileged admin tasks using Privileged Access Management 20 - EXAMINE AZURE IDENTITY PROTECTION * Explore Azure Identity Protection * Enable the default protection policies in Azure Identity Protection * Explore the vulnerabilities and risk events detected by Azure Identity Protection * Plan your identity investigation 21 - EXAMINE EXCHANGE ONLINE PROTECTION * Examine the anti-malware pipeline * Detect messages with spam or malware using Zero-hour auto purge * Explore anti-spoofing protection provided by Exchange Online Protection * Explore other anti-spoofing protection * Examine outbound spam filtering 22 - EXAMINE MICROSOFT DEFENDER FOR OFFICE 365 * Climb the security ladder from EOP to Microsoft Defender for Office 365 * Expand EOP protections by using Safe Attachments and Safe Links * Manage spoofed intelligence * Configure outbound spam filtering policies * Unblock users from sending email 23 - MANAGE SAFE ATTACHMENTS * Protect users from malicious attachments by using Safe Attachments * Create Safe Attachment policies using Microsoft Defender for Office 365 * Create Safe Attachments policies using PowerShell * Modify an existing Safe Attachments policy * Create a transport rule to bypass a Safe Attachments policy * Examine the end-user experience with Safe Attachments 24 - MANAGE SAFE LINKS * Protect users from malicious URLs by using Safe Links * Create Safe Links policies using Microsoft 365 Defender * Create Safe Links policies using PowerShell * Modify an existing Safe Links policy * Create a transport rule to bypass a Safe Links policy * Examine the end-user experience with Safe Links 25 - EXPLORE THREAT INTELLIGENCE IN MICROSOFT 365 DEFENDER * Explore Microsoft Intelligent Security Graph * Explore alert policies in Microsoft 365 * Run automated investigations and responses * Explore threat hunting with Microsoft Threat Protection * Explore advanced threat hunting in Microsoft 365 Defender * Explore threat analytics in Microsoft 365 * Identify threat issues using Microsoft Defender reports 26 - IMPLEMENT APP PROTECTION BY USING MICROSOFT DEFENDER FOR CLOUD APPS * Explore Microsoft Defender Cloud Apps * Deploy Microsoft Defender for Cloud Apps * Configure file policies in Microsoft Defender for Cloud Apps * Manage and respond to alerts in Microsoft Defender for Cloud Apps * Configure Cloud Discovery in Microsoft Defender for Cloud Apps * Troubleshoot Cloud Discovery in Microsoft Defender for Cloud Apps 27 - IMPLEMENT ENDPOINT PROTECTION BY USING MICROSOFT DEFENDER FOR ENDPOINT * Explore Microsoft Defender for Endpoint * Configure Microsoft Defender for Endpoint in Microsoft Intune * Onboard devices in Microsoft Defender for Endpoint * Manage endpoint vulnerabilities with Microsoft Defender Vulnerability Management * Manage device discovery and vulnerability assessment * Reduce your threat and vulnerability exposure 28 - IMPLEMENT THREAT PROTECTION BY USING MICROSOFT DEFENDER FOR OFFICE 365 * Explore the Microsoft Defender for Office 365 protection stack * Investigate security attacks by using Threat Explorer * Identify cybersecurity issues by using Threat Trackers * Prepare for attacks with Attack simulation training 29 - EXAMINE DATA GOVERNANCE SOLUTIONS IN MICROSOFT PURVIEW * Explore data governance and compliance in Microsoft Purview * Protect sensitive data with Microsoft Purview Information Protection * Govern organizational data using Microsoft Purview Data Lifecycle Management * Minimize internal risks with Microsoft Purview Insider Risk Management * Explore Microsoft Purview eDiscovery solutions 30 - EXPLORE ARCHIVING AND RECORDS MANAGEMENT IN MICROSOFT 365 * Explore archive mailboxes in Microsoft 365 * Enable archive mailboxes in Microsoft 365 * Explore Microsoft Purview Records Management * Implement Microsoft Purview Records Management * Restore deleted data in Exchange Online * Restore deleted data in SharePoint Online 31 - EXPLORE RETENTION IN MICROSOFT 365 * Explore retention by using retention policies and retention labels * Compare capabilities in retention policies and retention labels * Define the scope of a retention policy * Examine the principles of retention * Implement retention using retention policies, retention labels, and eDiscovery holds * Restrict retention changes by using Preservation Lock 32 - EXPLORE MICROSOFT PURVIEW MESSAGE ENCRYPTION * Examine Microsoft Purview Message Encryption * Configure Microsoft Purview Message Encryption * Define mail flow rules to encrypt email messages * Add organizational branding to encrypted email messages * Explore Microsoft Purview Advanced Message Encryption 33 - EXPLORE COMPLIANCE IN MICROSOFT 365 * Plan for security and compliance in Microsoft 365 * Plan your beginning compliance tasks in Microsoft Purview * Manage your compliance requirements with Compliance Manager * Examine the Compliance Manager dashboard * Analyze the Microsoft Compliance score 34 - IMPLEMENT MICROSOFT PURVIEW INSIDER RISK MANAGEMENT * Explore insider risk management * Plan for insider risk management * Explore insider risk management policies * Create insider risk management policies * Investigate insider risk management activities and alerts * Explore insider risk management cases 35 - IMPLEMENT MICROSOFT PURVIEW INFORMATION BARRIERS * Explore Microsoft Purview Information Barriers * Configure information barriers in Microsoft Purview * Examine information barriers in Microsoft Teams * Examine information barriers in OneDrive * Examine information barriers in SharePoint 36 - EXPLORE MICROSOFT PURVIEW DATA LOSS PREVENTION * Examine Data Loss Prevention * Explore Endpoint data loss prevention * Examine DLP policies * View DLP policy results * Explore DLP reports 37 - IMPLEMENT MICROSOFT PURVIEW DATA LOSS PREVENTION * Plan to implement Microsoft Purview Data Loss Protection * Implement Microsoft Purview's default DLP policies * Design a custom DLP policy * Create a custom DLP policy from a template * Configure email notifications for DLP policies * Configure policy tips for DLP policies 38 - IMPLEMENT DATA CLASSIFICATION OF SENSITIVE INFORMATION * Explore data classification * Implement data classification in Microsoft 365 * Explore trainable classifiers * Create and retrain a trainable classifier * View sensitive data using Content explorer and Activity explorer * Detect sensitive information documents using Document Fingerprinting 39 - EXPLORE SENSITIVITY LABELS * Manage data protection using sensitivity labels * Explore what sensitivity labels can do * Determine a sensitivity label's scope * Apply sensitivity labels automatically * Explore sensitivity label policies 40 - IMPLEMENT SENSITIVITY LABELS * Plan your deployment strategy for sensitivity labels * Examine the requirements to create a sensitivity label * Create sensitivity labels * Publish sensitivity labels * Remove and delete sensitivity labels ADDITIONAL COURSE DETAILS: Nexus Humans MS-102T00: Microsoft 365 Administrator training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MS-102T00: Microsoft 365 Administrator course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for The intended audience for this course would be those who have been using Office 365 for some time and are now looking at optimizing their existing business processes and designing new ones. Overview #NAME? This course delivers an instructor-led product showcase for Microsoft Power Automate from start to finish in an engaging and practical way. Power Automate is a diverse product, turning business processes into automated, consistent and visual workPower Automates. Power Automate is designed to interweave the various products in Office 365 as well as connect to other on-premises and web-based solutions. This course will give you the confidence to select the right actions and workPower Automate logic for your business workPower Automates. 1 - AN INTRODUCTION TO POWER AUTOMATE * What is Microsoft Power Automate? * The benefits of automation * How to get to Power Automate * Lab 1: Setup your tenant * Setup Office 365 * Download Course Files * Customise your App Launcher * Create accounts for colleagues * After completing this module, students will be able to: * Know what Microsoft Power Automate is * The Benefits of using Power Automate to automate processes * How to access a Power Automate 2 - GETTING STARTED WITH POWER AUTOMATE * Using Power Automate templates * Navigating in Power Automate * Editing a Power Automate * Publish and trigger a Power Automate * Turn off or delete a Power Automate * Lab 1: Building processes in Office 365 * Create a Team with a channel * Build an absence business process * Testing the absence process * Optional: Create Feedback Form * Optional: Power Automate to Notify of Bad Ratings * Optional: Test your Form and Power Automate * After completing this module, students will be able to: * How to use Power Automate tempaltes * How to navigate around Power Automate * How to edit Power Automates * How to publish and trigger Power Automates * How to turn off or delete Power Automates 3 - POWER AUTOMATE LOGIC * Adding conditions * Designing switches * Using apply to each * Configuring do until logic * Adding a scope * Lab 1: Scheduling documentation reviews * Setup a policy library in SharePoint * Design a policy review schedule * Testing the policy review process * Optional: Notify if a file nears review * After completing this module, students will be able to: * How to add condtions in a Power Automate * How to design switches for a Power Automate * How to use apply to each * How to configure do until logic * How to add a scope 4 - INTEGRATION * Standard and premium connectors * Connecting to web services * Using Power Automate with on-premises data * Lab 1: Using Power Automate and SQL to Review Sales * Create a new orders list * Designing the price check process * Testing the price check process * Optional: Update with managers * After completing this module, students will be able to: * How to use Standard and Premium connectors * How to connect to web services * How to using Power Automate with on-premises data 5 - THE MOBILE APP * Downloading the mobile app * Signing in and account management * Building and managing Power Automates * Creating buttons * Feeds and approvals * Lab 1: Optional: Using the Power Automate mobile app * Setting up the Power Automate mobile app * Create a new Power Automate in the mobile app * Using Power Automate buttons in the app * Uninstall the Power Automate mobile app * After completing this module, students will be able to: * How to download the mobile app * How to sign into the mobile app * How to build and manage Power Automates in the mobile app * How to create buttons in the mobile app * How to feed and use approvals in the mobile app 6 - ADMINISTRATION AND MAINTENANCE * Maintaining a Power Automate * View history and analytics * Sharing a Power Automate * Export and import Power Automates * Office 365 administration for Power Automate * Environments * Data policies * Data integration * Lab 1: Maintaining your Power Automates * Share a Power Automate with a colleague * Disabling an active Power Automate * Deleting a Power Automate * After completing this module, students will be able to: * How to maintain a Power Automate * How to view history and analytics for a Power Automate * How to share a Power Automate * How to export and import Power Automates * How to administrate a Power Automate in Office 365 * How to use data policies in a Power Automate * How to use data integration in a Power Automate

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is Enterprise Desktop Support Technicians (EDSTs). These technicians provide Tier 2 support to users with domain-joined computers running the Windows 11 OS, typically in medium to large enterprise organizations. Overview Important Windows 11 features How these features are used in an Active Directory How to troubleshoot these features This is a 5-day ILT course that is designed to provide you with the knowledge and skills required to support and troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment. 1: INTRODUCING WINDOWS 11 * Overview of Windows 11 * Recommendations for typical troubleshooting procedures * Troubleshooting installation and deployment * Introduction to management and troubleshooting tools 2: ADMINISTERING WINDOWS 11 REMOTELY * Using Windows Admin Center * Using Windows PowerShell * Implementing Remote Management 3: TROUBLESHOOTING STARTUP AND PERFORMING SYSTEM RECOVERY * Recovering Windows 11 * Configuring the Registry * Troubleshooting Windows 11 startup * Implementing and troubleshooting BitLocker * Troubleshooting OS service Issues 4: TROUBLESHOOTING DEVICES AND DEVICE DRIVERS * Overview of hardware troubleshooting * Troubleshooting device drivers 5: CONFIGURING AND TROUBLESHOOTING NETWORK CONNECTIVITY * Configuring network connectivity * Troubleshooting network connectivity * Implementing and troubleshooting name resolution * Implementing and troubleshooting remote access 6: TROUBLESHOOTING GROUP POLICY * Overview of Group Policy * Resolve GPO application issues on client devices 7: CONFIGURING AND TROUBLESHOOTING SECURITY SETTINGS * Implementing network security * Implementing Windows 11 security features * Configuring and troubleshooting user accounts 8: CONFIGURING AND TROUBLESHOOTING USER STATE * Implementing and troubleshooting user state * Implementing and troubleshooting Folder Redirection 9: CONFIGURING AND TROUBLESHOOTING RESOURCE ACCESS * Configuring and troubleshooting file access. * Configuring and troubleshooting shared folders. * Implementing and troubleshooting Work Folders. * Managing and troubleshooting printers. * Recovering files. 10: TROUBLESHOOTING APPS * Troubleshooting desktop apps * Troubleshooting app compatibility * Managing UWP apps 11: MONITORING AND MAINTAINING WINDOWS 11 * Monitoring Windows 11 * Optimizing Windows 11 performance * Managing Windows 11 updates

Duration 4 Days 24 CPD hours This course is intended for Students for AZ-140: Configuring and Operating Microsoft Azure Virtual Desktop are interested in delivering applications on Azure Virtual Desktop and optimizing them to run in multi-session virtual environments. As an Azure Virtual Desktop administrator, you will closely with the Azure Administrators and Architects, along with Microsoft 365 Administrators. Azure Virtual Desktop administrator responsibilities include planning, deploying, packaging, updating, and maintaining the Azure Virtual Desktop infrastructure. They also create session host images, implement and manage FSLogix, monitor Azure Virtual Desktop performance, and automate Azure Virtual Desktop management tasks. This course teaches Azure administrators how to plan, deliver, and manage virtual desktop experiences and remote apps, for any device, on Azure. Lessons include implementing and managing networking for Azure Virtual Desktop, configuring host pools and session hosts, creating session host images, implementing, and managing FSLogix, monitoring Azure Virtual Desktop performance and health, and automating Azure Virtual Desktop management tasks. Students will learn through a mix of demonstrations and hands-on lab experiences deploying virtual desktop experiences and apps on Azure Virtual Desktop and optimizing them to run in multi-session virtual environments. Candidates of this course must have solid Azure administration skills. This course assumes prior experience, including virtualization, networking, identity, storage, backup and restore, and disaster recovery. Students should have knowledge of on-premises virtual desktop infrastructure technologies as they relate to migrating to Azure Virtual Desktop. Students are expected to have used the tools common to the Azure environment, such as the Azure PowerShell and Cloud Shell. 1 - AZURE VIRTUAL DESKTOP ARCHITECTURE * Azure Virtual Desktop for the enterprise * Azure Virtual Desktop components * Personal and pooled desktops * Service updates for Azure Virtual Desktop desktops * Azure limitations for Azure Virtual Desktop * Virtual machine sizing for Azure Virtual Desktop * Azure Virtual Desktop pricing 2 - DESIGN THE AZURE VIRTUAL DESKTOP ARCHITECTURE * Assess network capacity and speed requirements for Azure Virtual Desktop * Azure Virtual Desktop Experience Estimator * Recommend an operating system for an Azure Virtual Desktop implementation * Balancing host pools * Recommendations for using subscriptions and management groups * Configure a location for the Azure Virtual Desktop metadata * Recommend a configuration for performance requirements 3 - DESIGN FOR USER IDENTITIES AND PROFILES * Select an appropriate licensing model for Azure Virtual Desktop based on requirements * Personal and multi-session desktop scenarios * Recommend an appropriate storage solution * Plan for a desktop client deployment * Plan for Azure Virtual Desktop client deployment - Remote Desktop Protocol (RDP) * Windows Desktop client to multiple devices * Hybrid Identity with Azure Active Directory * Plan for Azure Active Directory (AD) Connect for user identities 4 - IMPLEMENT AND MANAGE NETWORKING FOR AZURE VIRTUAL DESKTOP * Implement Azure virtual network connectivity * Manage connectivity to the internet and on-premises networks * Understanding Azure Virtual Desktop network connectivity * Implement and manage network security for Azure Virtual Desktop * Configure Azure Virtual Desktop session hosts using Azure Bastion * Monitor and troubleshoot network connectivity for Azure Virtual Desktop * Plan and implement Remote Desktop Protocol Shortpath * Configure Remote Desktop Protocol Shortpath for managed networks * Configure Windows Defender Firewall with Advanced Security for RDP Shortpath * Plan and implement Quality of Service for Azure Virtual Desktop 5 - IMPLEMENT AND MANAGE STORAGE FOR AZURE VIRTUAL DESKTOP * Storage for FSLogix components * Configure storage for FSLogix components * Configure storage accounts * Create file shares * Configure disks 6 - CREATE AND CONFIGURE HOST POOLS AND SESSION HOSTS FOR AZURE VIRTUAL DESKTOP * Automate creation of an Azure Virtual Desktop host pool using PowerShell * Configure host pool assignment type * Customize Remote Desktop Protocol (RDP) properties for a host pool * Manage licensing for session hosts that run Windows client * Deploying Azure AD-joined virtual machines in Azure Virtual Desktop 7 - CREATE AND MANAGE SESSION HOST IMAGE FOR AZURE VIRTUAL DESKTOP * Create a managed virtual machine (VM) image * Modify a session host image * Plan for image update and management * Create and use an Azure Compute Gallery using the portal * Create an Azure Virtual Desktop image by using VM Image Builder * Install Microsoft 365 Apps on a master Virtual Hard Disk image * Install language packs in Azure Virtual Desktop 8 - MANAGE ACCESS FOR AZURE VIRTUAL DESKTOP * Role-based access control (RBAC) for Azure Virtual Desktop * Plan and implement Azure roles and role-based access control (RBAC) for Azure Virtual Desktop * Using Azure Virtual Desktop with Microsoft Intune * Configuring screen capture protection for Azure Virtual Desktop 9 - MANAGE SECURITY FOR AZURE VIRTUAL DESKTOP * Plan and implement Conditional Access policies for connections to Azure Virtual Desktop * Plan and implement multifactor authentication (MFA) in Azure Virtual Desktop * Understand Conditional Access policy components * Manage security by using Azure Security Center * Security posture management and threat protection 10 - IMPLEMENT AND MANAGE FSLOGIX * Plan for FSLogix * FSLogix profile containers and Azure files * Install FSLogix * Storage options for FSLogix profile containers * Profile Container vs Office Container * Configure Office Containers * Installing Microsoft Office using FSLogix application containers * Configure Cloud Cache * Configure Profile Containers * Create a profile container with Azure NetApp Files and capacity pool * Manage Rule Sets and application masking 11 - CONFIGURE USER EXPERIENCE SETTINGS * Virtual desktop optimization principles * Persistent virtual desktop environments * Configure user settings through group policies * Configure user settings through Endpoint Manager policies * Configure session timeout properties * Configure device redirections * Configure Universal Print * Implement the Start Virtual Machine on Connect feature * Troubleshoot user profile issues * Troubleshoot Azure Virtual Desktop clients 12 - INSTALL AND CONFIGURE APPS ON A SESSION HOST * MSIX app attach * How MSIX app attach works * Set up a file share for MSIX app attach * Upload MSIX images to Azure NetApp Files in Azure Virtual Desktop * How to configure apps for users * Using the OneDrive sync app on virtual desktops * Using Microsoft Teams on Azure Virtual desktop * Publish built-in apps in Azure Virtual Desktop * Troubleshoot application issues for Azure Virtual Desktop 13 - PLAN FOR DISASTER RECOVERY * Disaster recovery for Azure Virtual Desktop * Virtual machine replication * FSLogix configuration 14 - AUTOMATE AZURE VIRTUAL DESKTOP MANAGEMENT TASKS * Scale session hosts using Azure Automation * Create or update an Azure Automation account * Create an Azure Automation Run As account * Create the Azure Logic App and execution schedule 15 - MONITOR AND MANAGE PERFORMANCE AND HEALTH * Monitor Azure Virtual Desktop by using Azure Monitor * Log Analytics workspace for Azure Monitor * Monitor Azure Virtual Desktop by using Azure Advisor * How to resolve Azure Advisor recommendations * Diagnose graphics performance issues ADDITIONAL COURSE DETAILS: Nexus Humans AZ-140T00 Configuring and Operating Windows Virtual Desktop on Microsoft Azure training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AZ-140T00 Configuring and Operating Windows Virtual Desktop on Microsoft Azure course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is designed for candidates looking to demonstrate foundational-level knowledge of cloud-based solutions to facilitate productivity and collaboration on-site, at home, or a combination of both.ÿCandidates may have knowledge of cloud-based solutions or may be new to Microsoft 365. Overview After completing this course, students will be able to: Describe cloud concepts Describe core Microsoft 365 services and concepts Describe security, compliance, privacy, and trust in Microsoft 365 Describe Microsoft 365 pricing and support This course introduces Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security. You?ll learn foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing. You will be introduced to Microsoft 365 and learn how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support. 1 - DESCRIBE CLOUD COMPUTING * What is cloud computing * Describe the shared responsibility model * Define cloud models * Describe the consumption-based model 2 - DESCRIBE THE BENEFITS OF USING CLOUD SERVICES * Describe the benefits of high availability and scalability in the cloud * Describe the benefits of reliability and predictability in the cloud * Describe the benefits of security and governance in the cloud * Describe the benefits of manageability in the cloud 3 - DESCRIBE CLOUD SERVICE TYPES * Describe Infrastructure as a Service * Describe Platform as a Service * Describe Software as a Service 4 - WHAT IS MICROSOFT 365? * Describe the differences between Office 365 and Microsoft 365 * Describe Windows 365 * Describe how Microsoft 365 empowers workers in this hybrid world of work * Explore Microsoft 365 tenant 5 - DESCRIBE PRODUCTIVITY SOLUTIONS OF MICROSOFT 365 * Describe the productivity capabilities and benefits of Microsoft 365 * Describe Microsoft 365 Apps * Describe work management tools in Microsoft 365 * Describe additional Microsoft 365 productivity apps 6 - DESCRIBE COLLABORATION SOLUTIONS OF MICROSOFT 365 * Describe the collaboration capabilities and benefits of Microsoft 365 * Describe how Microsoft Teams promotes collaboration and enhances teamwork * Describe the Microsoft Viva apps * Describe how Yammer helps communities connect and grow 7 - DESCRIBE ENDPOINT MODERNIZATION, MANAGEMENT CONCEPTS, AND DEPLOYMENT OPTIONS IN MICROSOFT 365 * Describe the endpoint management capabilities of Microsoft 365 * Compare the differences of Windows 365 and Azure Virtual Desktop * Describe the deployment and release models for Windows-as-a-Service (WaaS) * Identify deployment methods and update channels for Microsoft 365 Apps 8 - DESCRIBE ANALYTICS CAPABILITIES OF MICROSOFT 365 * Describe the capabilities of Viva Insights * Describe the capabilities of the Microsoft 365 admin center and Microsoft 365 user portal * Describe the reports available in the Microsoft 365 admin center and other admin centers 9 - DESCRIBE THE SERVICES AND IDENTITY TYPES OF AZURE AD * Describe Azure Active Directory * Describe the available Azure AD editions * Describe Azure AD identity types * Describe the types of external identities * Describe the concept of hybrid identity 10 - DESCRIBE THE ACCESS MANAGEMENT CAPABILITIES OF AZURE AD * Describe Conditional Access in Azure AD * Describe the benefits of Azure AD roles and role-based access control 11 - DESCRIBE THREAT PROTECTION WITH MICROSOFT 365 DEFENDER * Describe Microsoft 365 Defender services * Describe Microsoft Defender for Office 365 * Describe Microsoft Defender for Endpoint * Describe Microsoft Defender for Cloud Apps * Describe Microsoft Defender for Identity * Describe the Microsoft 365 Defender portal 12 - DESCRIBE SECURITY CAPABILITIES OF MICROSOFT SENTINEL * Describe how Microsoft Sentinel provides integrated threat management * Understand Sentinel costs 13 - DESCRIBE THE COMPLIANCE MANAGEMENT CAPABILITIES IN MICROSOFT PURVIEW * Describe the Microsoft Purview compliance portal * Describe Compliance Manager * Describe use and benefits of compliance score 14 - DESCRIBE THE SERVICE TRUST PORTAL AND PRIVACY AT MICROSOFT * Describe the Service Trust Portal * Describe Microsoft's privacy principles * Describe Microsoft Priva 15 - DESCRIBE MICROSOFT 365 PRICING, LICENSING, AND BILLING OPTIONS * Explore pricing models for Microsoft cloud services * Explore the billing and bill management options * Explore the available licensing and management options 16 - DESCRIBE SUPPORT OFFERINGS FOR MICROSOFT 365 SERVICES * Explore support options for Microsoft 365 services * Explain service level agreement (SLAs) concepts * Identify how to track the service health status * Explore how organizations can share feedback on Microsoft 365 services

Duration 3 Days 18 CPD hours This course is intended for The audience for this course are data professionals and business intelligence professionals who want to learn how to accurately perform data analysis using Power BI. This course is also targeted toward those individuals who develop reports that visualize data from the data platform technologies that exist on both in the cloud and on-premises. This course covers the various methods and best practices that are in line with business and technical requirements for modeling, visualizing, and analyzing data with Power BI. The course will show how to access and process data from a range of data sources including both relational and non-relational sources. Finally, this course will also discuss how to manage and deploy reports and dashboards for sharing and content distribution. Prerequisites Understanding core data concepts. Knowledge of working with relational data in the cloud. Knowledge of working with non-relational data in the cloud. Knowledge of data analysis and visualization concepts. DP-900T00 Microsoft Azure Data Fundamentals is recommended 1 - DISCOVER DATA ANALYSIS * Overview of data analysis * Roles in data * Tasks of a data analyst 2 - GET STARTED BUILDING WITH POWER BI * Use Power BI * Building blocks of Power BI * Tour and use the Power BI service 3 - GET DATA IN POWER BI * Get data from files * Get data from relational data sources * Create dynamic reports with parameters * Get data from a NoSQL database * Get data from online services * Select a storage mode * Get data from Azure Analysis Services * Fix performance issues * Resolve data import errors 4 - CLEAN, TRANSFORM, AND LOAD DATA IN POWER BI * Shape the initial data * Simplify the data structure * Evaluate and change column data types * Combine multiple tables into a single table * Profile data in Power BI * Use Advanced Editor to modify M code 5 - DESIGN A SEMANTIC MODEL IN POWER BI * Work with tables * Create a date table * Work with dimensions * Define data granularity * Work with relationships and cardinality * Resolve modeling challenges 6 - ADD MEASURES TO POWER BI DESKTOP MODELS * Create simple measures * Create compound measures * Create quick measures * Compare calculated columns with measures 7 - ADD CALCULATED TABLES AND COLUMNS TO POWER BI DESKTOP MODELS * Create calculated columns * Learn about row context * Choose a technique to add a column 8 - USE DAX TIME INTELLIGENCE FUNCTIONS IN POWER BI DESKTOP MODELS * Use DAX time intelligence functions * Additional time intelligence calculations 9 - OPTIMIZE A MODEL FOR PERFORMANCE IN POWER BI * Review performance of measures, relationships, and visuals * Use variables to improve performance and troubleshooting * Reduce cardinality * Optimize DirectQuery models with table level storage * Create and manage aggregations 10 - DESIGN POWER BI REPORTS * Design the analytical report layout * Design visually appealing reports * Report objects * Select report visuals * Select report visuals to suit the report layout * Format and configure visualizations * Work with key performance indicators 11 - CONFIGURE POWER BI REPORT FILTERS * Apply filters to the report structure * Apply filters with slicers * Design reports with advanced filtering techniques * Consumption-time filtering * Select report filter techniques * Case study - Configure report filters based on feedback 12 - ENHANCE POWER BI REPORT DESIGNS FOR THE USER EXPERIENCE * Design reports to show details * Design reports to highlight values * Design reports that behave like apps * Work with bookmarks * Design reports for navigation * Work with visual headers * Design reports with built-in assistance * Tune report performance * Optimize reports for mobile use 13 - PERFORM ANALYTICS IN POWER BI * Explore statistical summary * Identify outliers with Power BI visuals * Group and bin data for analysis * Apply clustering techniques * Conduct time series analysis * Use the Analyze feature * Create what-if parameters * Use specialized visuals 14 - CREATE AND MANAGE WORKSPACES IN POWER BI * Distribute a report or dashboard * Monitor usage and performance * Recommend a development life cycle strategy * Troubleshoot data by viewing its lineage * Configure data protection 15 - MANAGE SEMANTIC MODELS IN POWER BI * Use a Power BI gateway to connect to on-premises data sources * Configure a semantic model scheduled refresh * Configure incremental refresh settings * Manage and promote semantic models * Troubleshoot service connectivity * Boost performance with query caching (Premium) 16 - CREATE DASHBOARDS IN POWER BI * Configure data alerts * Explore data by asking questions * Review Quick insights * Add a dashboard theme * Pin a live report page to a dashboard * Configure a real-time dashboard * Set mobile view 17 - IMPLEMENT ROW-LEVEL SECURITY * Configure row-level security with the static method * Configure row-level security with the dynamic method ADDITIONAL COURSE DETAILS: Nexus Humans PL-300T00: Microsoft Power BI Data Analyst training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the PL-300T00: Microsoft Power BI Data Analyst course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification. Overview Install and configure mobile devices Compare and contrast networking hardware Configure internet connections and wireless networking Troubleshoot hardware and networks Install motherboards, RAM, storage devices, CPUs and add-on cards Deploy and configure connected devices Summarize cloud-computing concepts and virtualization CompTIA A+ certified professionals are proven problem solvers. They support today's core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today's digital world. It is the only industry-recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end-point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. Prerequisites While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training. LESSON 1: INSTALLING MOTHERBOARDS AND CONNECTORS * Topic 1A: Explain Cable Types and Connectors * Topic 1B: Install and Configure Motherboards * Topic 1C: Explain Legacy Cable Types LESSON 2: INSTALLING SYSTEM DEVICES * Topic 2A: Install and Configure Power Supplies and Cooling * Topic 2B: Select and Install Storage Devices * Topic 2C: Install and Configure System Memory * Topic 2D: Install and Configure CPUs LESSON 3: TROUBLESHOOTING PC HARDWARE * Topic 3A: Apply Troubleshooting Methodology * Topic 3B: Configure BIOS/UEFI * Topic 3C: Troubleshoot Power and Disk Issues * Topic 3D: Troubleshoot System and Display Issues LESSON 4: COMPARING LOCAL NETWORKING HARDWARE * Topic 4A: Compare Network Types * Topic 4B: Compare Networking Hardware * Topic 4C: Explain Network Cable Types * Topic 4D: Compare Wireless Networking Types LESSON 5: CONFIGURING NETWORK ADDRESSING AND INTERNET CONNECTIONS * Topic 5A: Compare Internet Connection Types * Topic 5B: Use Basic TCP/IP Concepts * Topic 5C: Compare Protocols and Ports * Topic 5D: Compare Network Configuration Concepts LESSON 6: SUPPORTING NETWORK SERVICES * Topic 6A: Summarize Services Provided by Networked Hosts * Topic 6B: Compare Internet and Embedded Appliances * Topic 6C: Troubleshoot Networks LESSON 7: SUMMARIZING VIRTUALIZATION AND CLOUD CONCEPTS * Topic 7A: Summarize Client-Side Virtualization * Topic 7B: Summarize Cloud Concepts * Lesson 8: Supporting Mobile Devices * Topic 8A: Set Up Mobile Devices and Peripherals * Topic 8B: Configure Mobile Device Apps * Topic 8C: Install and Configure Laptop Hardware * Topic 8D: Troubleshoot Mobile Device Issues LESSON 9: SUPPORTING PRINT DEVICES * Topic 9A: Deploy Printer and Multifunction Devices * Topic 9B: Replace Print Device Consumables * Topic 9C: Troubleshoot Print Device Issues

Duration 5 Days 30 CPD hours This course is intended for This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam. Overview On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures. CompTIA A+ certified professionals are proven problem solvers. They support today's core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today's digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. 1 - INSTALLING MOTHERBOARDS AND CONNECTORS * Explain Cable Types and Connectors * Install and Configure Motherboards * Explain Legacy Cable Types 2 - INSTALLING SYSTEM DEVICES * Install and Configure Power Supplies and Cooling * Select and Install Storage Devices * Install and Configure System Memory * Install and Configure CPUs 3 - TROUBLESHOOTING PC HARDWARE * Apply Troubleshooting Methodology * Configure BIOS/UEFI * Troubleshoot Power and Disk Issues * Troubleshoot System and Display Issues 4 - COMPARING LOCAL NETWORKING HARDWARE * Compare Network Types * Compare Networking Hardware * Explain Network Cable Types * Compare Wireless Networking Types 5 - CONFIGURING NETWORK ADDRESSING AND INTERNET CONNECTIONS * Compare Internet Connection Types * Use Basic TCP/IP Concepts * Compare Protocols and Ports * Compare Network Configuration Concepts 6 - SUPPORTING NETWORK SERVICES * Summarize Services Provided by Networked Hosts * Compare Internet and Embedded Appliances * Troubleshoot Networks 7 - SUMMARIZING VIRTUALIZATION AND CLOUD CONCEPTS * Summarize Client-Side Virtualization * Summarize Cloud Concepts 8 - SUPPORTING MOBILE DEVICES * Set Up Mobile Devices and Peripherals * Configure Mobile Device Apps * Install and Configure Laptop Hardware * Troubleshoot Mobile Device Issues 9 - SUPPORTING PRINT DEVICES * Deploy Printer and Multifunction Devices * Replace Print Device Consumables * Troubleshoot Print Device Issues 10 - CONFIGURING WINDOWS * Configure Windows User Settings * Configure Windows System Settings 11 - MANAGING WINDOWS * Use Management Consoles * Use Performance and Troubleshooting Tools * Use Command-line Tools 12 - IDENTIFYING OS TYPES AND FEATURES * Explain OS Types * Compare Windows Editions 13 - SUPPORTING WINDOWS * Perform OS Installations and Upgrades * Install and Configure Applications * Troubleshoot Windows OS Problems 14 - MANAGING WINDOWS NETWORKING * Manage Windows Networking * Troubleshoot Windows Networking * Configure Windows Security Settings * Manage Windows Shares 15 - MANAGING LINUX AND MACOS * Identify Features of Linux * Identify Features of macOS 16 - CONFIGURING SOHO NETWORK SECURITY * Explain Attacks, Threats, and Vulnerabilities * Compare Wireless Security Protocols * Configure SOHO Router Security * Summarize Security Measures 17 - MANAGING SECURITY SETTINGS * Configure Workstation Security * Configure Browser Security * Troubleshoot Workstation Security Issues 18 - SUPPORTING MOBILE SOFTWARE * Configure Mobile OS Security * Troubleshoot Mobile OS and App Software * Troubleshoot Mobile OS and App Security 19 - USING SUPPORT AND SCRIPTING TOOLS * Use Remote Access Technologies * Implement Backup and Recovery * Explain Data Handling Best Practices * Identify Basics of Scripting 20 - IMPLEMENTING OPERATIONAL PROCEDURES * Implement Best Practice Documentation * Use Proper Communication Techniques * Use Common Safety and Environmental Procedures

Duration 5 Days 30 CPD hours This course is intended for This course is targeted to those seeking A+ Certification and anyone in these roles: IT Support Specialist Helpdesk Technician Field Technician Tier I Support Specialist Desktop Support Specialist Associate Network Engineer Systems Support Technician Junior Systems Administrator Overview At completion of this course, you will be able to: Install and configure end-user devices and software Address connectivity problems Perform basic cybersecurity mitigations Troubleshoot common problems to diagnose and resolve issues Demonstrate basic knowledge of scripting, the cloud, and virtualization CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102. LESSON 1: INSTALLING MOTHERBOARDS AND CONNECTORS * Topic 1A: Explain Cable Types and Connectors * Topic 1B: Install and Configure Motherboards * Topic 1C: Explain Legacy Cable Types LESSON 2: INSTALLING SYSTEM DEVICES * Topic 2A: Install and Configure Power Supplies and Cooling * Topic 2B: Select and Install Storage Devices * Topic 2C: Install and Configure System Memory * Topic 2D: Install and Configure CPUs LESSON 3: TROUBLESHOOTING PC HARDWARE * Topic 3A: Apply Troubleshooting Methodology * Topic 3B: Configure BIOS/UEFI * Topic 3C: Troubleshoot Power and Disk Issues * Topic 3D: Troubleshoot System and Display Issues LESSON 4: COMPARING LOCAL NETWORKING HARDWARE * Topic 4A: Compare Network Types * Topic 4B: Compare Networking Hardware * Topic 4C: Explain Network Cable Types * Topic 4D: Compare Wireless Networking Types LESSON 5: CONFIGURING NETWORK ADDRESSING AND INTERNET CONNECTIONS * Topic 5A: Compare Internet Connection Types * Topic 5B: Use Basic TCP/IP Concepts * Topic 5C: Compare Protocols and Ports * Topic 5D: Compare Network Configuration Concepts LESSON 6: SUPPORTING NETWORK SERVICES * Topic 6A: Summarize Services Provided by Networked Hosts * Topic 6B: Compare Internet and Embedded Appliances * Topic 6C: Troubleshoot Networks LESSON 7: SUMMARIZING VIRTUALIZATION AND CLOUD CONCEPTS * Topic 7A: Summarize Client-Side Virtualization * Topic 7B: Summarize Cloud Concepts LESSON 8: SUPPORTING MOBILE DEVICES * Topic 8A: Set Up Mobile Devices and Peripherals * Topic 8B: Configure Mobile Device Apps * Topic 8C: Install and Configure Laptop Hardware * Topic 8D: Troubleshoot Mobile Device Issues LESSON 9: SUPPORTING PRINT DEVICES * Topic 9A: Deploy Printer and Multifunction Devices * Topic 9B: Replace Print Device Consumables * Topic 9C: Troubleshoot Print Device Issues LESSON 10: CONFIGURING WINDOWS * Topic 10A: Configure Windows User Settings * Topic 10B: Configure Windows System Settings LESSON 11: MANAGING WINDOWS * Topic 11A: Use Management Consoles * Topic 11B: Use Performance and Troubleshooting Tools * Topic 11C: Use Command-line Tools LESSON 12: IDENTIFYING OS TYPES AND FEATURES * Topic 12A: Explain OS Types * Topic 12B: Compare Windows Editions LESSON 13: SUPPORTING WINDOWS * Topic 13A: Perform OS Installations and Upgrades * Topic 13B: Install and Configure Applications * Topic 13C: Troubleshoot Windows OS Problems LESSON 14: MANAGING WINDOWS NETWORKING * Topic 14A: Manage Windows Networking * Topic 14B: Troubleshoot Windows Networking * Topic 14C: Configure Windows Security Settings * Topic 14D: Manage Windows Shares LESSON 15: MANAGING LINUX AND MACOS * Topic 15A: Identify Features of Linux * Topic 15B: Identify Features of macOS LESSON 16: CONFIGURING SOHO NETWORK SECURITY * Topic 16A: Explain Attacks, Threats, and Vulnerabilities * Topic 16B: Compare Wireless Security Protocols * Topic 16C: Configure SOHO Router Security * Topic 16D: Summarize Security Measures LESSON 17: MANAGING SECURITY SETTINGS * Topic 17A: Configure Workstation Security * Topic 17B: Configure Browser Security * Topic 17C: Troubleshoot Workstation Security Issues LESSON 18: SUPPORTING MOBILE SOFTWARE * Topic 18A: Configure Mobile OS Security * Topic 18B: Troubleshoot Mobile OS and App Software * Topic 18C: Troubleshoot Mobile OS and App Security LESSON 19: USING SUPPORT AND SCRIPTING TOOLS * Topic 19A: Use Remote Access Technologies * Topic 19B: Implement Backup and Recovery * Topic 19C: Explain Data Handling Best Practices * Topic 19D: Identify Basics of Scripting LESSON 20: IMPLEMENTING OPERATIONAL PROCEDURES * Topic 20A: Implement Best Practice Documentation * Topic 20B: Use Proper Communication Techniques * Topic 20C: Use Common Safety and Environmental Procedures