30 Body Language courses in Manchester

OVERVIEW This course sets out to develop attendee’s skills in understanding their own body language as well as being able to read the body language of others. If we can learn to identify and appreciate non-verbal clues, we can begin to improve our communication as a whole. This use of body language skills could impact situations such as; sales visits, interviews, presentations and normal day-to-day interactions where body language plays a part. DESCRIPTION Effective communication skills are critical in the development of relationships between people and although verbal communication plays a large part in this, studies have shown that a proportionate amount of our message comes from not what we say, but very often the non-verbal communication behind the message. Therefore, it is clear that body language is an important, influential aspect of communication and understanding how it works is essential in the development of your personal communication skills. Topics covered: * Core Principles and the Five C’s – Exploring the subconscious effects of body language and setting the scene by ensuring participants appreciate the rules to interpreting body language. * Reading Body Language – Gestures – An activity that helps participants realise the power of body language and how important it is to communication. * Arm Barriers – Understanding the different arm barrier gestures and crossed arm positions and what each means. * Palm and Handshake Gestures – Discussing the different handshakes and palm actions, what they mean and how they are applied in real life. Includes activities that test the theory. * Hand and Thumb Gestures – A review of these different gestures and what they mean. * Hand to Face Gestures…or… How to Spot a Liar! – An exploration of different gestures that involve the hand moving to the face. Identifying how to spot body language that signifies lying and what to watch out for. * Chin and Cheek Gestures – An activity that helps participants understand the different chin and cheek gestures and how to interpret this body language. * Eye Signals – A review of pupil dilation, directed gazes and eye accessing cues in order to fully understand how eyes provide body language clues. * Matching & Mirroring – Looking at the technique of building rapport and developing relationships through careful observation of body language. * Bringing it all Together – An activity that allows participants to embed their learning and realise how much they now understand and appreciate body language and its effect on communication. WHO SHOULD ATTEND Anyone who wants to gain a better understanding of their own body language, and that of others. REQUIREMENTS FOR ATTENDEES None.

Emotional Intelligence Training

Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. For more queries, reach out to us: info@mangates.com

Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. For more queries, reach out to us: info@mangates.com

Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. For more queries, reach out to us: info@mangates.com

IF YOU GOT A CALL FROM A TV PRODUCER ASKING YOU TO APPEAR ON NEWSNIGHT, WOULD YOU SAY ‘YES’?  AND IF YOU DID, COULD YOU MAKE YOUR ARGUMENT IN A WAY THAT CAPTURED THE ATTENTION OF THE AUDIENCE WITHOUT BEING INTERRUPTED?  Our media training courses are aimed at senior spokespeople and experts who give interviews on TV, radio or in print. We equip them with the skills and confidence to take control and give engaging, memorable and effective performances in which they deliver their key messages, no matter what the circumstances. Highly interactive and practical, each course includes a series of realistic print, radio and television exercises with experienced journalists. We provide immediate feedback following each interview, including techniques for improvement, advice about potential answers and the framing of key messages. WHILE ALL OUR MEDIA TRAINING COURSES ARE BESPOKE, ON A TYPICAL COURSE WE WILL COVER: * how the media operates * how to prepare for interviews * the differences between TV, radio and print interviews * how to conduct different types of interview, such as pro-active, reactive, expert commentator and hostile (crisis communications) * developing key messages which convey your views persuasively * how to take control of an interview, stick to your own agenda and deliver key messages successfully * use of language, body language, dress and delivery After the course, each delegate receives the Rough House Media Toolkit, including written feedback, recorded copies of their interview exercises, the Rough House Media Guide to Interviews and further supporting materials. We also provide a confidential assessment to the PR team of each delegate’s suitability for different types of interview. VENUE We deliver courses in the most appropriate format for your circumstances – whether face to face or online. Face to face courses are portable: they can be held in purpose-built studios, at your own offices or at an external venue. In the latter two cases, we create a mock studio for the practical exercises. Online courses give you flexibility and enable you to offer training to delegates from all over the world. We have run virtual courses for people from the Far East, South Asia, North America and Europe, as well as the UK.

For anyone who has to deliver presentations who wants to become more confident and improve their speaking skills.

Hiring the right staff is one of the most important management and HR skills and it is critical to get it right. This course is designed for managers and HR specialists who either want to improve their interviewing skills or who are just now starting a recruitment role in the organisation.

This course is for anyone wishing to understand their strengths and development areas and those who are seeking assistance to progress their careers and convey their abilities confidently.

Effective cross-cultural management and leadership demand an understanding of the complexities of culture from structural, political, social and psychological perspectives -------------------------------------------------------------------------------- An intensive 3-day training course from one of the leading providers of cross- cultural leadership and management training. Designed for individuals wishing to develop and their skills in managing and leading in a cross-cultural environment. -------------------------------------------------------------------------------- Introduction Created specifically for the cross‐cultural workplace setting and utilising a blend of interactive role play, DVD presentations and case‐study based discussion, the course provides comprehensive skills training for anyone who must manage or lead a cross‐cultural team or employees. Trainer The trainer is Tony Buon, the Managing Partner of Buon Consultancy. He is a qualified workplace psychologist with over 30 years experience . Tony has worked in over 40 countries. He is a Certified Employee Assistance Professional (CEAP) and Associate Lecturer at the Aberdeen Business School. He holds degrees in Psychology, Behavioural Sciences and Work‐ place Education and trains throughout the UK, Europe, The Middle East & Asia. Tony has worked with some of the world’s leading companies over the past 30 years including; Diageo, Dolphin Energy, DuPont, Gulf Offshore, Halliburton, Hewlett‐Packard, ICI, ING Group, Kuwait Petroleum, Lend Lease, McDonalds, National Australia Bank, PetroChina, Pfizer, Qatar Petroleum, Royal Bank of Scotland, Shell, 3M, Coca Cola and Microsoft. He was also the senior consultant to the Sydney 2000 Olympic Games. Tony has also been interviewed in publications as diverse as Rolling Stone and the Reader’s Digest. He has appeared on CNN, BBC, Trans‐World Sport and many international television and radio stations. The Course The world of business has no borders. Nationalisation, globalisation and the growth of multi‐national corporations introduces challenges which managers and leaders must address. Effective cross‐cultural management and leadership demand an understanding of the complexities of culture from structural, political, social and psychological perspectives. The aims of the course are to explore the meaning and psychology of culture; to understand the impact of culture on management and leadership; to identify the areas in which cultural differences present a challenge in managing and leading employees in a multicultural environment; and finally to become more self ‐aware in cultural understanding, individual biases and assumptions and to understand the implications these have on our work. * A vital course for any manager or leader work‐ ing in a multi‐cultural environment * Covers the managerial, social and psychological aspects of culture * Develop your cross‐cultural leadership & management skills in a fun and informative environment * Discover best‐practice in diversity management and cross‐cultural communication * Appreciate current business issues related to managing and leading in a cross‐cultural environment -------------------------------------------------------------------------------- Comments from previous participants: “ ...one of the best courses I have ever attended!”“ I can’t believe how much I learnt. As an experienced expat, I thought I knew it all, this course truly expanded my people management skills”“ “...the trainer was excellent and the individual feedback and advice fantastic”“ This course will make me a better HR Manager, I have new skills I can use every day in dealing with all staff globally”   -------------------------------------------------------------------------------- This course can be conducted on-site at your location for groups of up to 15 participants The Objectives * By the end of the course, the delegates will be able to: * Illustrate examples of stereotypes and stereotyping * Formulate a business case for cultural diversity in their workplace * List Hofstede’s five value dimensions * Explain in his/her own words the meaning of each of the five value dimensions * Evaluate the risks involved in international assignments The Delegates * All supervisors, middle managers , department heads and senior managers * Human resource personnel including HR Business Partners * All staff interested in developing cross‐cultural skills The Benefits * Appreciate the importance and meaning of culture * Learn about the psychology of culture * Develop your cross‐cultural leadership & management skills * Discover how to manage and lead diverse employees in a multi‐cultural environment * Appreciate current issues in international business related to managing people The Course Day 1: The Meaning and Psychology of Culture * Our world today ‐ the importance of demographics * Dimensions of culture * Hofstede’s five value dimensions * Workplace and organisational culture * Stereotypes and stereotyping * Cross‐cultural communication * Body‐language and culture Day 2: Managing and Leading Diverse Employees * Developing a global mindset * Culture and strategy * Managing in multi‐national companies * Multi‐cultural teams and teamwork * * International assignments and global career development * Culture shock and global working * Culture and decision‐making