146 Business Analyst courses delivered Live Online

Become a Certified User Experience Professional Build a career in UX with the world’s only university credit-rated online UX course. Acquire the mindset, the skills and the confidence that make UX designers so valuable. A rewarding and meaningful career awaits. Why become a UX designer? * Be in demand UX is a high-growth sector. The demand for UX designers far outstrips the supply of qualified professionals. * Get well paid UX designers are highly paid. The average entry-level salary for a UX designer in the United Kingdom is £35,465 (PayScale, 2019) * Love your job UX designers make an impact. They solve real-world problems using an exciting mix of research, design, technology and psychology. -------------------------------------------------------------------------------- Study method Online, self-paced Duration 6 months Access to content 12 months Qualification Level 8 Diploma - User Experience Design Awarded by Glasgow Caledonian University Regulated by SQA Additional info Exam(s) / assessment(s) is included in price Tutor is available to students -------------------------------------------------------------------------------- DESCRIPTION * Duration: 6 months Get certified in six months following a flexible, structured learning path. * Delivery: Online The course is delivered entirely online, including video modules, mentor-led webinars and support. * Assessment: 2-hour exam Before getting certified, you'll be assessed during a two-hour exam taken online. Outcomes for you * Think like a UX designer; adopt the mindset that sets them apart * Showcase your knowledge with a portfolio of project work * Speak with the confidence that comes from a true, deep understanding of UX * Advance your career with job-ready skills * Complete a university credit-rated course, valued by employers globally * Become a Certified UX Professional Learn with us We’ve worked hard to design the best possible online learning experience for you. As well as an unmatched syllabus, our approach includes: * Projects & portfolio Learn by doing with a series of real-world projects ideal for your UX portfolio. * Mentors & webinars Be guided by our hand-picked, world-class mentors during monthly webinars. * Structure & support Stay motivated with a structured programme supported by fellow students and our customer success team. What you’ll learn We’ve put together a university credit-rated curriculum that’s deep, rigorous and covers everything you need to know to become a certified UX professional and turbocharge your career. * Module 01 - Introduction to UX design * Module 02 - User research * Module 03 - User goals * Module 04 - Structure and navigation * Module 05 - Interactions * Module 06 - Design principles * Module 07 - Design patterns * Module 08 - Mobile * Module 09 - Workflows * Module 10 - Prototyping and wireframing * Projects and portfolio - Projects that build into a portfolio * Exam - 2-hour final exam REQUIREMENTS Background You don’t need experience in design or technology to enrol in our courses, although having one or both is a definite bonus. Our students come from a diverse array of backgrounds, including project management, development, graphic design, product management, business analysis and so on. Commitment You do need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus. Our team will be there to support you along every step of the way but success will come as a result of your own diligence. CAREER PATH * The average salary for entry level user experience designers is £28,000 * The average salary for user experience designers with 1-5 years experience ranges from £29,000 to £50,000 * The average salary for user experience managers/leads is £80,000 Information from LinkedIn Salary Reports, based on real jobs listings.

Duration 2 Days 12 CPD hours This course is intended for The target audience for the DevOps Foundation course includes Management, Operations, Developers, QA and Testing professionals such as: Individuals involved in IT development IT operations or IT service management. Individuals who require an understanding of DevOps principles. IT professionals working within, or about to enter, an Agile Service Design Environment The following IT roles: Automation Architects, Application Developers, Business Analysts, Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Consultants, DevOps Engineers, Infrastructure Architect, Integration Specialists, IT Directors, IT Managers, IT Operations, IT Team Leaders, Lean Coaches, Network Administrators, Operations Managers, Project Managers, Release Engineers, Software Developers, Software Tester/QA, System Administrators, Systems Engineers, System Integrators, Tool Providers. Overview The learning objectives for DevOps Foundation include an understanding of: DevOps objectives and vocabulary Benefits to the business and IT Principles and practices including Continuous Integration, Continuous Delivery, testing, security and the Three Ways DevOps relationship to Agile, Lean and ITSM Improved workflows, communication and feedback loops Automation practices including deployment pipelines and DevOps toolchains Scaling DevOps for the enterprise Critical success factors and key performance indicators Real-life examples and results The DevOps Foundation course provides a baseline understanding of key DevOps terminology to ensure everyone is talking the same language and highlights the benefits of DevOps to support organizational success. Learners will gain an understanding of DevOps, the cultural and professional movement that stresses communication, collaboration, integration, and automation to improve the flow of work between software developers and IT operations professionals. This course prepares you for the DevOps Foundation (DOFD) certification. EXPLORING DEVOPS * Defining DevOps * Why Does DevOps Matter? * CORE DEVOPS PRINCIPLES * The Three Ways * The First Way * The Theory of Constraints * The Second Way * The Third Way * Chaos Engineering * Learning Organizations KEY DEVOPS PRACTICES * Continuous Testing, Integration, Delivery, Deployment * Site Reliability & Resilience Engineering * DevSecOps * ChatOps * Kanban BUSINESS AND TECHNOLOGY FRAMEWORKS * Agile * ITSM * Lean * Safety Culture * Learning Organizations * Continuous Funding CULTURE, BEHAVIORS & OPERATING MODELS * Defining Culture * Cultural Debt * Behavioral Models * Organizational maturity models AUTOMATION & ARCHITECTING DEVOPS TOOLCHAINS * CI/CD * Cloud, Containers, and Microservices * AI and Machine Learning * Automation * DevOps Toolchains MEASUREMENT, METRICS, AND REPORTING * The Importance of Measurement * DevOps Metrics - Speed, Quality, Stability, Culture * Change lead/cycle time * Value Driven Metrics SHARING, SHADOWING AND EVOLVING * DevOps in the Enterprise * Roles * DevOps Leadership * Organizational Considerations * Getting Started * Challenges, Risks, and Critical Success Factors ADDITIONAL COURSE DETAILS: Nexus Humans DevOps Foundation (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the DevOps Foundation (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Become a certified UI designer * Learn how to create beautiful, pixel-perfect user interfaces * Accelerate your career with an in-demand skillset * Get a professional qualification in just 12 weeks * Manage your own schedule with our flexible, self-paced online course Expand your career options UI skills are needed worldwide, and demand is growing. With a globally recognised qualification, you’ll become a more valuable, sought-after professional. Design with confidence You’ll understand the ‘why’ of good UI design by knowing the principles behind it. You’ll be able to defend your decisions and design with confidence. Work in a creative, rewarding job UI designers add personality and visual appeal to user interfaces. It’s an enjoyable career that rewards creativity: the perfect entry into tech for visually-minded people. A flexible, university-backed curriculum Our curriculum is university credit-rated and approved by the industry. Over 12 weeks, you’ll learn the principles and skills you need to become a confident UI designer. -------------------------------------------------------------------------------- Study method Online, self-paced Duration 12 weeks Access to content 12 months Qualification Professional Certificate in UI Design Awarded by Scottish Qualifications Authority trading as SQA Additional info Exam(s) / assessment(s) is included in price Tutor is available to students -------------------------------------------------------------------------------- DESCRIPTION During this 12 week, online course you will learn: * Introduction to UI Design * Brand and Personality * Layout * Design Principles * Interactivity * Typography * Colour, shapes and effects * Iconography and imagery * Design process * Presenting ideas * UI design tools You will also work on a project and your portfolio with access to weekly mentor sessions, an active student community, and support from our student success team. WHO IS THIS COURSE FOR? * Graphic designers and digital designers who want to upskill to UI design * UI designers who want to strengthen their knowledge and craft * UX professionals who want to become more rounded product designers * Anybody with a design background looking for a creative job in tech REQUIREMENTS You don’t need experience in design or technology to enrol in our courses, although having one or both is a definite bonus. Our students come from a diverse mix of backgrounds, including project management, development, graphic design, product management, business analysis and so on. You need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus. You need to be comfortable learning in English. All video lessons, course materials, webinars, correspondence and the final exam are delivered in English. CAREER PATH Students typically graduate into UI Designer jobs. The average UI Designer salary in the UK with 3-5 years experience is £62,500. This is based on data from Payscale, Totaljobs, Indeed, Talent, and Glassdoor

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.

OVERVIEW -------------------------------------------------------------------------------- Objective * Understanding the Importance of Business Analysis Model * Determining various techniques of Process Modelling * Understanding the scope of modelling * Efficiently mapping the business landscape * Analysing the enterprise structure * How to avoid project failures. * Learning efficient skills of being a successful business analyst. * Understand and document various techniques for the organization delivers value. * Successful project conversion * Building team, changing the organization and overcoming resistance. * Creating an effective Business Case.

The 3 day live training course in Business Analysis Practice will help build careers as a business analyst, business architect, data analyst, enterprise analyst, management consultant...

The BCS Foundation Certificate in Business Analysis is a foundation- level certification that provides a broad understanding of business analysis principles and techniques. It is offered by the British Computer Society (BCS), a professional association for IT professionals.

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.

Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to:   Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:   Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. HOW CUSTOMER JOURNEYS ARE DESIGNED * Understand the concept of the customer journey * Understand the ways of designing and improving customer journeys * HOW TO TARGET MARKETS AND STAKEHOLDERS * Understand the characteristics of markets * Understand marketing activities and techniques * Know how to describe customer needs and internal and external factors that affect these * Know how to identify service providers and explain their value propositions * HOW TO FOSTER STAKEHOLDER RELATIONSHIPS * Understand the concepts mutual readiness and maturity * Understand the different supplier and partner relationship types, and how these are managed * Know how to develop customer relationships * Know how to analyze customer needs * Know how to use communication and collaboration activities and techniques * Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships * Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management * HOW TO SHAPE DEMAND AND DEFINE SERVICE OFFERINGS * Understand methods for designing digital service experiences based on value driven, data driven and user centered service design * Understand approaches for selling and obtaining service offerings * Know how to capture, influence and manage demand and opportunities * Know how to collect, specify and prioritize requirements from a diverse range of stakeholders * Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design * HOW TO ALIGN EXPECTATIONS AND AGREE DETAILS OF SERVICES * Know how to plan for value co-creation * Know how to negotiate and agree service utility, warranty and experience * Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management HOW TO ONBOARD AND OFFBOARD CUSTOMERS AND USERS * Understand key transition, onboarding and offboarding activities * Understand the ways of relating with users and fostering user relationships * Understand how users are authorized and entitled to services * Understand different approaches to mutual elevation of customer, user and service provider capabilities * Know how to prepare onboarding and offboarding plans * Know how to develop user engagement and delivery channels * Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services * Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement HOW TO ACT TOGETHER TO ENSURE CONTINUAL VALUE CO-CREATION * Understand how users can request services * Understand methods for triaging of user requests * Understand the concept of user communities * Understand methods for encouraging and managing customer and user feedback * Know how to foster a service mindset (attitude, behavior and culture) * Know how to use different approaches to provision of user services * Know how to seize and deal with customer and user ?moments of truth? * Know how the ?Service request management? practice can be applied to enable and contribute to service usage HOW TO REALIZE AND VALIDATE SERVICE VALUE * Understand methods for measuring service usage and customer and user experience and satisfaction * Understand charging mechanisms * Know how to assess service value realization * Know how to prepare to evaluate and improve the customer journey * Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization * ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. ADDITIONAL COURSE DETAILS: Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.