348 Character courses delivered Live Online

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to supervise others more effectively. Overview Upon successful completion of this course, students will be equipped to supervise others more effectively and efficiently, contributing to job satisfaction and productivity. In this course, students will develop the skills required to be more efficient and proficient supervisors. 1 - GETTING STARTED * Icebreaker * Housekeeping Items * The Parking Lot * Workshop Objectives 2 - SETTING EXPECTATIONS * Defining the Requirements * Identifying Opportunities for Improvement and Growth * Setting Verbal Expectations * Putting Expectations in Writing 3 - SETTING GOALS * Understanding Cascading Goals * The SMART Way * Helping Others Set Goals 4 - ASSIGNING WORK * General Principles * The Dictatorial Approach * The Apple-Picking Approach * The Collaborative Approach 5 - DEGREES OF DELEGATION * Level One: Complete Supervision * Level Two: Partial Supervision * Level Three: Complete Independence 6 - IMPLEMENT DELEGATION * Deciding to Delegate * To Whom Should You Delegate? * Providing Instructions * Monitoring the Results * Troubleshooting Delegation 7 - PROVIDING FEEDBACK * Characteristics of Good Feedback * Feedback Delivery Tools * Informal Feedback * Formal Feedback 8 - MANAGING YOUR TIME * The 80/20 Rule * Prioritizing with the Urgent-Important Matrix * Using a Productivity Journal * Using Routines and Rituals to Simplify Your Workday 9 - RESOLVING CONFLICT * Using a conflict Resolution Process * Maintaining Fairness * Seeking help from Within the Team * Seeking Help for Outside the Team 10 - TIPS FOR SPECIAL SITUATIONS * What to Do If You?ve Been Promoted from within the Team * What to Do If You're Leading a Brand New Team * What to Do if You're Taking on an Established Team 11 - A SURVIVAL GUIDE FOR THE NEW SUPERVISOR * Ask the Right Questions of the Right People * Go to Gemba * Keep Learning 12 - WRAPPING UP * Words from the Wise * Review of Parking Lot * Lessons Learned * Completion of Action Plans and Evaluations

LOOKING FOR: MG, YA Becky Bagnell is the founder of the Lindsay Literary Agency and has been in publishing for over 25 years. She worked as a commissioning editor at Macmillan before becoming a literary agent in 2008. Becky's clients have been published in multiple languages across the world and include the multi-award winning authors, Pamela Butchart, Sue Wallman, Sam Gayton, Larry Hayes and J. M. Joseph. Becky is currently looking for escapist middle grade stories that take the reader on a crazy adventure either real world or fantastical. The ideal story has strong characters, an emotional storyline with an ending that's hopeful but doesn't need to be totally resolved. Diverse fiction would be great and YA with a quirky love story - think Wes Anderson meets John Green. Becky would like you to submit a covering letter, one page synopsis and the first three chapters of your completed manuscript in a single word document. (In addition to the paid sessions, Becky is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk [agent121@iaminprint.co.uk] to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Thursday 30 May 2024

Duration 2 Days 12 CPD hours This course is intended for Managers, directors, executives, and others responsible for leading teams, overseeing projects, and developing new leaders will benefit from this course. Overview Bring about valuable and positive change in those you lead Increase engagement, motivation and morale in your team Enhance performance of individuals and the team Provide an authentic role model that inspires followership Develop others into leaders This course will help students develop authentic leadership qualities that motivate and drive others to reach their full potential, and become the transformational leaders of the future. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. DEFINING TRANSFORMATIONAL LEADERSHIP * Comparing Leadership Styles * Developing the Attitudes and Beliefs of a Transformational Leader 2. BEING AN AUTHENTIC LEADER * Knowing Who You Are * Fostering Authenticity and Credibility 3. DEMONSTRATING LEADERSHIP PRACTICE * Following the Five Practices of Exemplary Leadership 4. BUILDING ENGAGEMENT AND MOTIVATION * Understanding the Drivers of Employee Engagement * Motivating Like a Transformational Leader 5. OPTIMIZING PERFORMANCE * Coaching for Performance * Supporting Performance through Partnership * Unlocking Potential * Developing and Transforming Careers 6. MENTORING LEADERS * Growing Leaders * Putting Relationships First * Focusing on Character * Capitalizing on Strengths * Showing Optimism and Not Skepticism * Seeking Passion and Success 7. COMMITTING TO TRANSFORMATIONAL LEADERSHIP

Duration 1 Days 6 CPD hours This course is intended for The Azure AI Fundamentals course is designed for anyone interested in learning about the types of solution artificial intelligence (AI) makes possible, and the services on Microsoft Azure that you can use to create them. You don?t need to have any experience of using Microsoft Azure before taking this course, but a basic level of familiarity with computer technology and the Internet is assumed. Some of the concepts covered in the course require a basic understanding of mathematics, such as the ability to interpret charts. The course includes hands-on activities that involve working with data and running code, so a knowledge of fundamental programming principles will be helpful. This course introduces fundamentals concepts related to artificial intelligence (AI), and the services in Microsoft Azure that can be used to create AI solutions. The course is not designed to teach students to become professional data scientists or software developers, but rather to build awareness of common AI workloads and the ability to identify Azure services to support them. Prerequisites Prerequisite certification is not required before taking this course. Successful Azure AI Fundamental students start with some basic awareness of computing and internet concepts, and an interest in using Azure AI services. Specifically: * Experience using computers and the internet. * Interest in use cases for AI applications and machine learning models. * A willingness to learn through hands-on exp... 1 - FUNDAMENTAL AI CONCEPTS * Understand machine learning * Understand computer vision * Understand natural language processing * Understand document intelligence and knowledge mining * Understand generative AI * Challenges and risks with AI * Understand Responsible AI 2 - FUNDAMENTALS OF MACHINE LEARNING * What is machine learning? * Types of machine learning * Regression * Binary classification * Multiclass classification * Clustering * Deep learning * Azure Machine Learning 3 - FUNDAMENTALS OF AZURE AI SERVICES * AI services on the Azure platform * Create Azure AI service resources * Use Azure AI services * Understand authentication for Azure AI services 4 - FUNDAMENTALS OF COMPUTER VISION * Images and image processing * Machine learning for computer vision * Azure AI Vision 5 - FUNDAMENTALS OF FACIAL RECOGNITION * Understand Face analysis * Get started with Face analysis on Azure 6 - FUNDAMENTALS OF OPTICAL CHARACTER RECOGNITION * Get started with Vision Studio on Azure 7 - FUNDAMENTALS OF TEXT ANALYSIS WITH THE LANGUAGE SERVICE * Understand Text Analytics * Get started with text analysis 8 - FUNDAMENTALS OF QUESTION ANSWERING WITH THE LANGUAGE SERVICE * Understand question answering * Get started with the Language service and Azure Bot Service 9 - FUNDAMENTALS OF CONVERSATIONAL LANGUAGE UNDERSTANDING * Describe conversational language understanding * Get started with conversational language understanding in Azure 10 - FUNDAMENTALS OF AZURE AI SPEECH * Understand speech recognition and synthesis * Get started with speech on Azure 11 - FUNDAMENTALS OF AZURE AI DOCUMENT INTELLIGENCE * Explore capabilities of document intelligence * Get started with receipt analysis on Azure 12 - FUNDAMENTALS OF KNOWLEDGE MINING WITH AZURE COGNITIVE SEARCH * What is Azure Cognitive Search? * Identify elements of a search solution * Use a skillset to define an enrichment pipeline * Understand indexes * Use an indexer to build an index * Persist enriched data in a knowledge store * Create an index in the Azure portal * Query data in an Azure Cognitive Search index 13 - FUNDAMENTALS OF GENERATIVE AI * What is generative AI? * Large language models * What is Azure OpenAI? * What are copilots? * Improve generative AI responses with prompt engineering 14 - FUNDAMENTALS OF AZURE OPENAI SERVICE * What is generative AI * Describe Azure OpenAI * How to use Azure OpenAI * Understand OpenAI's natural language capabilities * Understand OpenAI code generation capabilities * Understand OpenAI's image generation capabilities * Describe Azure OpenAI's access and responsible AI policies 15 - FUNDAMENTALS OF RESPONSIBLE GENERATIVE AI * Plan a responsible generative AI solution * Identify potential harms * Measure potential harms * Mitigate potential harms * Operate a responsible generative AI solution ADDITIONAL COURSE DETAILS: Nexus Humans AI-900T00 - Microsoft Azure AI Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AI-900T00 - Microsoft Azure AI Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

ONLINE SCREEN ACTING COURSE GREAT ON-SCREEN PERFORMANCES LEAVE THEIR MARK IN OUR MEMORIES. SOME PERFORMANCES EVEN BECOME ICONIC.  Here at the Studio, we’ve brought knowledge gained across producing, writing, directing and coaching to bear on the question of how to do great, memorable screen acting performances. We’ve discovered that it comes down to the actor’s ownership of the character. Indeed, when we think of memorable or iconic screen performances we find it difficult to separate the actor from the character. There is a sense in which the character becomes the character. Or another way of thinking about it, the actor owns the character. The skill of becoming or owning the character is even harder on screen than it is on stage. On stage, performances rely heavily on the actor’s skill in voice and movement – as well of course their ability to use emotions the way they are supposed to. Mastery over physicality, voice and emotion is often what makes the stage actor memorable in a role. But if the stage actor relies on voice and movement primarily, what does the screen actor need to hold onto to elevate their on screen characters? How does ‘becoming the character’ look like for the actor working on screen? This course is a first step into helping you create memorable characters on screen – character performances you own. Over the course of the 5 weeks, the Online Screen Acting Course will deliver key insights into how to do screen acting the most powerful but also, most efficient way. Key to our practice will be teaching you how to read scripts deeply and helping you see how you can search the text for clues into characterisation that may lie under the surface. In the final weeks of the course, students will learn how to make confident choices, take the risk of committing to some choices while at the same time remaining flexible enough to change, adapt and adjust their performances in line with the casting director notes or the director’s requirements. Take the first step into learning screen acting technique the powerful, intuitive but yet also easy way. -------------------------------------------------------------------------------- COURSE REQUIREMENTS * INTERMEDIATE ACTORS WELCOME: To join the course you will need at least intermediate acting skills. Good script analysis skills are presumed. * BEGINNING ACTORS: Consider doing the Script Analysis Course. You will benefit much more from this course if you are well equipped with sound script analysis skills. * EXPERIENCED ACTORS:  This course is recommend for you! Elevate existing acting skills. Key Points * SMALL GROUP (MAX 10 PEOPLE) TO POWER LEARNING * SESSIONS CONDUCTED LIVE OVER GOOGLE * CLASSES AVAILABLE TO WATCH BACK WHILE THE COURSE IS RUNNING * 50% THEORY, 50% PRACTICE/HOMEWORK PLAYBACK LEARNING OUTCOMES * Gained an understanding of how to use the camera for maximum effect * Practiced on-camera Building Character exercises * Learnt useful tools to control facial expressions conveying nuance and specificity * Practiced useful techniques to direct emotional delivery and behaviour * Discovered exercises to strengthen Fay Beck's principle of the 'Outside-in/Inside-Out Perspective' COURSE TERMS MAY 25TH – JUNE 22ND 2024 5 Consecutive SATURDAYS Join us from any timezone around the world. The course runs at generally convenient times for the following Timezones: Universal Time Coordinated (UTC): 09:00 AM – 11:00 AM Greenwhich Mean Time (GMT): 10:00 AM – 12:00 PM (EG. LONDON, GB) Central European Time (CET): 11:00 AM – 13:00 PM (EG, BERLIN, PARIS, ROME) (UTC+4): 13:00 PM – 15:00 PM (EG, DUBAI) Australian Western Standard Time (AWST) 17:00 PM – 19:00 PM (EG. PERTH) Australian Central Standard Time (ACST) 18:30 PM – 20:30 PM (EG. ADELAIDE) Australian Eastern Standard Time (AEST) 19:00 PM – 21:00 PM (EG. Brisbane, Sydney, Melbourne) Not a convenient time for you? Don’t worry this course will run again at a time more suitable for your timezone. Keep up with upcoming by signing up to our newsletter!

AN ONLINE ACTING COURSE ON HOW TO PORTRAY REALISTIC RELATIONSHIPS ON SCREEN AND STAGE Stories are always about people in relationships. Werther they involve real human beings, inanimate objects or ideas, characters in film and theatre are either motivated or hindered by people and things they have some kind of relationship with. Skilled actors are able to ’embody’ relationships convincingly and genuinely. Their interactions with their co-stars are richly layered and nuanced – much like our relationships are in real life. ‘What’, they do and ‘how’, they do things with each other reveals specificity in the relationships they are depicting. This specificity is so important in performance that sometimes it may be a major reason why a particular actor is chosen for a certain part.  As an audience member you may have experienced how powerful relationships work is. You many have found yourself walking away from a performance, saying that the lead actors had ‘chemistry’ with each other – or, that they did not. Despite how key relationships work is, actors are rarely taught how to do it exclusively. As a result, actors feel uncertain about how to properly ‘get into’ or embody a particular relationship. This course has been designed for exactly this purpose!   TRAINING ESPECIALLY TO DO RELATIONSHIP WORK Part theory, part practice, the course will introduce you to practical tools you can use right now to elevate your auditions and acting performances. The first part of the course focuses on equipping you with tools you need to recognise relationships in script work. The second part of the course is purely practical. Through a set of exercises you’ll learn how to embody different relationships convincingly. Or said differently, how to be truthfully ‘in them’ during your performance. COURSE REQUIREMENTS * INTERMEDIATE ACTORS WELCOME: To join the course you will need at least intermediate acting skills. Good script analysis skills are presumed. * BEGINNING ACTORS: Consider doing the Script Analysis Course. You will benefit much more from this course if you are well equipped with sound script analysis skills. * EXPERIENCED ACTORS:  This course is recommend for you! Elevate existing acting skills KEY POINTS * 5 WEEK COURSE, 5 X 2HR WEEKLY CLASS (TOTAL 10HRS) * SMALL GROUP (MAX 10 PEOPLE) TO POWER LEARNING * SESSIONS CONDUCTED LIVE OVER GOOGLE MEET * CLASSES AVAILABLE TO WATCH BACK WHILE THE COURSE IS RUNNING * 50% THEORY, 50% PRACTICE/HOMEWORK PLAYBACK Desire and training bring you to the precipice of success. Then you still have a mountain to climb. FAY BECK LEARNING OUTCOMES * Understanding how Relationships 'shift' meaning and story * Recognising Relationships in text * Creating personal connection to text through Relationships work * Learned how to craft Relationships with people * Learned how to craft Relationships with in-animate objects, animals and ideas * Practiced Substitution Exercises COURSE TERMS MAY 25TH – JUNE 22ND 2024 5 Consecutive SATURDAYS Join us from any timezone around the world. The course runs at generally convenient times for the following Timezones: Universal Time Coordinated (UTC): 09:00 AM – 11:00 AM Greenwhich Mean Time (GMT): 10:00 AM – 12:00 PM (EG. LONDON, GB) Central European Time (CET): 11:00 AM – 13:00 PM (EG, BERLIN, PARIS, ROME) (UTC+4): 13:00 PM – 15:00 PM (EG, DUBAI) Australian Western Standard Time (AWST) 17:00 PM – 19:00 PM (EG. PERTH) Australian Central Standard Time (ACST) 18:30 PM – 20:30 PM (EG. ADELAIDE) Australian Eastern Standard Time (AEST) 19:00 PM – 21:00 PM (EG. Brisbane, Sydney, Melbourne) Not a convenient time for you? Don’t worry this course will run again at a time more suitable for your timezone. Keep up with upcoming by signing up to our newsletter!

Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to:   Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:   Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. HOW CUSTOMER JOURNEYS ARE DESIGNED * Understand the concept of the customer journey * Understand the ways of designing and improving customer journeys * HOW TO TARGET MARKETS AND STAKEHOLDERS * Understand the characteristics of markets * Understand marketing activities and techniques * Know how to describe customer needs and internal and external factors that affect these * Know how to identify service providers and explain their value propositions * HOW TO FOSTER STAKEHOLDER RELATIONSHIPS * Understand the concepts mutual readiness and maturity * Understand the different supplier and partner relationship types, and how these are managed * Know how to develop customer relationships * Know how to analyze customer needs * Know how to use communication and collaboration activities and techniques * Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships * Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management * HOW TO SHAPE DEMAND AND DEFINE SERVICE OFFERINGS * Understand methods for designing digital service experiences based on value driven, data driven and user centered service design * Understand approaches for selling and obtaining service offerings * Know how to capture, influence and manage demand and opportunities * Know how to collect, specify and prioritize requirements from a diverse range of stakeholders * Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design * HOW TO ALIGN EXPECTATIONS AND AGREE DETAILS OF SERVICES * Know how to plan for value co-creation * Know how to negotiate and agree service utility, warranty and experience * Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management HOW TO ONBOARD AND OFFBOARD CUSTOMERS AND USERS * Understand key transition, onboarding and offboarding activities * Understand the ways of relating with users and fostering user relationships * Understand how users are authorized and entitled to services * Understand different approaches to mutual elevation of customer, user and service provider capabilities * Know how to prepare onboarding and offboarding plans * Know how to develop user engagement and delivery channels * Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services * Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement HOW TO ACT TOGETHER TO ENSURE CONTINUAL VALUE CO-CREATION * Understand how users can request services * Understand methods for triaging of user requests * Understand the concept of user communities * Understand methods for encouraging and managing customer and user feedback * Know how to foster a service mindset (attitude, behavior and culture) * Know how to use different approaches to provision of user services * Know how to seize and deal with customer and user ?moments of truth? * Know how the ?Service request management? practice can be applied to enable and contribute to service usage HOW TO REALIZE AND VALIDATE SERVICE VALUE * Understand methods for measuring service usage and customer and user experience and satisfaction * Understand charging mechanisms * Know how to assess service value realization * Know how to prepare to evaluate and improve the customer journey * Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization * ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. ADDITIONAL COURSE DETAILS: Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for New managers wanting to become skilled in their management roles will benefit from this course Overview Describe the roles that a manager has in an organization Identify and nurture talent in your team Build a management vision for success Create strategies to motivate and empower your team Combine leadership qualities and influence skills to motivate your team Plan and manage effective meetings In this course, students will learn how to confidently acquire and build these skills through relevant discussions, team and individual activities. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. THE MANAGER\'S ROLE * Distinguishing a Manager\'s Role from Function Understanding Interpersonal, Informational, and Decision Roles 2. BUILDING A SHARED VISION * Defining a Shared Vision Building a Strong Vision Creating and Communicating a Vision Statement Identifying Benefits of Your Vision 3. LEADERSHIP AND INFLUENCE * Identifying the Characteristics and Qualities of a Leader Modeling the Way and Enabling Others to Act Encouraging Your Inner Innovator and Mastering the Art of Persuasion Creating Mutual Respect Effectively Communicating and Reasoning with Others 4. NURTURING TALENT * Calibrating Talent Finding and Nurturing the Attributes that Meet Your Requirements Articulating Culture and Hiring for a Cultural Fit Looking to the Future - Developing and Executing a Plan Succession Planning Creating and Fostering Employee Engagement Coaching, Training, and Development 5. DELEGATION AND EMPOWERMENT * Working with Workgroups and Teams Delegating Progress Tracking and Reviewing Results 6. BUILDING A BETTER MEETING * Planning and Preparing a Meeting Identifying Proper Participants Creating an Agenda Evaluating the Use of Technology ADDITIONAL COURSE DETAILS: Nexus Humans Evolving into the Manager Role training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Evolving into the Manager Role course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is intended for IT Professionals who are already experienced in general Windows Server, Windows client, Azure, and Microsoft 365 administration, and who want to learn more about using Windows PowerShell for administration. No prior experience with any version of PowerShell or any scripting language is assumed. This course is also suitable for IT Professionals already experienced in server administration, including Microsoft Exchange Server, Microsoft SharePoint Server, and Microsoft SQL Server. This course provides students with the fundamental knowledge and skills to use PowerShell for administering and automating administration of Windows servers. This course provides students the skills to identify and build the command they require to perform a specific task. In addition, students learn how to build scripts to accomplish advanced tasks such as automating repetitive tasks and generating reports. This course provides prerequisite skills supporting a broad range of Microsoft products, including Windows Server, Windows Client, Microsoft Azure, and Microsoft 365. In keeping with that goal, this course will not focus on any one of those products, although Windows Server, which is the common platform for all of those products, will serve as the example for the techniques this course teaches. Prerequisites Before attending this course, students must have: * -Experience with Windows networking technologies and implementation. * - Experience with Windows Server administration, maintenance, and troubleshooting. 1 - REVIEW WINDOWS POWERSHELL * Learn about Windows PowerShell * Get familiar with Windows PowerShell applications * Identify factors to install and use Windows PowerShell * Configure the Windows PowerShell console * Configure the Windows PowerShell Integrated Scripting Environment (ISE) * Use Visual Studio Code with PowerShell 2 - UNDERSTAND THE COMMAND SYNTAX IN WINDOWS POWERSHELL * Discover the structure of PowerShell cmdlets * Discover the parameters for using PowerShell cmdlets * Review the tab completion feature in PowerShell * Display the About files content in PowerShell 3 - FIND COMMANDS AND GET-HELP IN WINDOWS POWERSHELL * Define modules in PowerShell * Find cmdlets in PowerShell * Use command aliases in PowerShell * Use Show-Command and Get-Help in PowerShell * Interpret the help file contents and update the local help content in PowerShell 4 - MANAGE ACTIVE DIRECTORY DOMAIN SERVICES USING POWERSHELL CMDLETS * Manage user accounts in PowerShell * Manage groups and group memberships in PowerShell * Manage computer accounts in PowerShell * Manage organizational units and Active Directory objects in PowerShell 5 - MANAGE NETWORK SERVICE SETTINGS FOR WINDOWS DEVICES USING POWERSHELL CMDLETS * Manage IP addresses in PowerShell * Manage IP routing in PowerShell * Manage DNS clients in PowerShell * Manage Windows Firewall settings in PowerShell 6 - MANAGE WINDOWS SERVER SETTINGS USING POWERSHELL CMDLETS * Automate management tasks using the Group Policy management cmdlets * Manage server roles and services using PowerShell cmdlets * Manage Hyper-V Virtual Machines using PowerShell cmdlets * Manage Internet Information Services using PowerShell cmdlets 7 - MANAGE SETTINGS FOR A LOCAL WINDOWS MACHINE USING POWERSHELL CMDLETS * Manage Windows 10 using PowerShell * Manage permissions with PowerShell 8 - UNDERSTAND THE WINDOWS POWERSHELL PIPELINE * Review Windows PowerShell pipeline and its output * Discover object members in PowerShell * Control the formatting of pipeline output 9 - SELECT, SORT, AND MEASURE OBJECTS USING THE PIPELINE * Sort and group objects by property in the pipeline * Measure objects in the pipeline * Select a set of objects in the pipeline * Select object properties in the pipeline * Create and format calculated properties in the pipeline 10 - FILTER OBJECTS OUT OF THE PIPELINE * Learn about the comparison operators in PowerShell * Review basic filter syntax in the pipeline * Review advanced filter syntax in the pipeline * Optimize the filter performance in the pipeline 11 - ENUMERATE OBJECTS IN THE PIPELINE * Learn about enumerations in the pipeline * Review basic syntax to enumerate objects in the pipeline * Review advanced syntax to enumerate objects in the pipeline 12 - SEND AND PASS DATA AS OUTPUT FROM THE PIPELINE * Write pipeline data to a file * Convert pipeline objects to other forms of data representation in PowerShell * Control additional output options in PowerShell 13 - PASS PIPELINE OBJECTS * Pipeline parameter binding * Identify ByValue parameters * Pass data by using ByValue * Pass data by using ByPropertyName * Identify ByPropertyName parameters * Use manual parameters to override the pipeline * Use parenthetical commands * Expand property values 14 - CONNECT WITH DATA STORES USING POWERSHELL PROVIDERS * Define Windows PowerShell providers * Review the built-in providers in PowerShell * Access provider help in PowerShell 15 - USE POWERSHELL DRIVES IN POWERSHELL * Explain PowerShell drives in PowerShell * Use PowerShell drive cmdlets in PowerShell * Manage the file system in PowerShell * Manage the registry in PowerShell * Work with certificates in PowerShell * Work with other PowerShell drives in PowerShell 16 - REVIEW CIM AND WMI * Review architecture of CIM and WMI * Review repositories in CIM and WMI * Locate online class documentation by using CIM and WMI cmdlets 17 - QUERY CONFIGURATION INFORMATION BY USING CIM AND WMI * List local repository namespaces and classes by using CIM and WMI * Query instances by using commands and WMI Query Language * Connect to remote computers by using CIM and WMI cmdlets * Query repository classes from remote computers by using CIMSession objects 18 - QUERY AND MANIPULATE REPOSITORY OBJECTS BY USING CIM AND WMI METHODS * Discover methods of repository objects by using CIM and WMI * Locate class methods and documentation by using CIM and WMI * Invoke methods of repository objects by using CIM and WMI 19 - MANAGE VARIABLES IN WINDOWS POWERSHELL SCRIPTS * Define variables in Windows PowerShell scripts * Create variable names in Windows PowerShell scripts * Assign values and types to variables in Windows PowerShell scripts * Identify the methods and properties of variables in Windows PowerShell scripts * Use string variables and methods in Windows PowerShell scripts * Use date variables and methods in Windows PowerShell scripts 20 - WORK WITH ARRAYS AND HASH TABLES IN WINDOWS POWERSHELL SCRIPTS * Define an array in Windows PowerShell scripts * Work with array lists in Windows PowerShell scripts * Define hash tables in Windows PowerShell Scripts * Work with hash tables in Windows PowerShell scripts 21 - CREATE AND RUN SCRIPTS BY USING WINDOWS POWERSHELL * Review Windows PowerShell scripts * Modify scripts in the PowerShell Gallery * Create scripts using Windows PowerShell * Review the PowerShellGet module in Windows PowerShell * Run scripts and set the execution policy in Windows PowerShell * Review Windows PowerShell and AppLocker * Sign the scripts digitally in Windows PowerShell 22 - WORK WITH SCRIPTING CONSTRUCTS IN WINDOWS POWERSHELL * Review and use the ForEach loop in Windows PowerShell scripts * Review and use the If construct in Windows PowerShell scripts * Review and use the Switch construct in Windows PowerShell scripts * Review the For construct in Windows PowerShell scripts * Review other loop constructs in Windows PowerShell scripts * Review Break and Continue in Windows PowerShell scripts 23 - IMPORT DATA IN DIFFERENT FORMATS FOR USE IN SCRIPTS BY USING WINDOWS POWERSHELL CMDLETS * Use the Get-Content command in Windows PowerShell scripts * Use the Import-Csv cmdlet in Windows PowerShell scripts * Use the Import-Clixml cmdlet in Windows PowerShell scripts * Use the ConvertFrom-Json cmdlet in Windows PowerShell scripts 24 - USE METHODS TO ACCEPT USER INPUTS IN WINDOWS POWERSHELL SCRIPTS * Identify values that might change in Windows PowerShell scripts * Use the Read-Host cmdlet in Windows PowerShell scripts * Use the Get-Credential cmdlet in Windows PowerShell scripts * Use the Out-GridView cmdlet in Windows PowerShell scripts * Pass parameters to a Windows PowerShell script 25 - TROUBLESHOOT SCRIPTS AND HANDLE ERRORS IN WINDOWS POWERSHELL * Interpret error messages generated for Windows PowerShell commands * Add output to Windows PowerShell scripts * Use breakpoints in Windows PowerShell scripts * Interpret error actions for Windows PowerShell commands 26 - USE FUNCTIONS AND MODULES IN WINDOWS POWERSHELL SCRIPTS * Review functions in Windows PowerShell scripts * Use variable scope in Windows PowerShell scripts * Create modules in Windows PowerShell scripts * Use the dot sourcing feature in Windows PowerShell 27 - MANAGE SINGLE AND MULTIPLE COMPUTERS BY USING WINDOWS POWERSHELL REMOTING * Review the remoting feature of Windows PowerShell * Compare remoting with remote connectivity * Review the remoting security feature of Windows PowerShell * Enable remoting by using Windows PowerShell * Use one-to-one remoting by using Windows PowerShell * Use one-to-many remoting by using Windows PowerShell * Compare remoting output with local output 28 - USE ADVANCED WINDOWS POWERSHELL REMOTING TECHNIQUES * Review common remoting techniques of Windows PowerShell * Send parameters to remote computers in Windows PowerShell * Set access protection to variables, aliases, and functions by using the scope modifier * Enable multi-hop remoting in Windows PowerShell 29 - MANAGE PERSISTENT CONNECTIONS TO REMOTE COMPUTERS BY USING WINDOWS POWERSHELL SESSIONS * Review persistent connections in Windows PowerShell * Create and manage persistent PSSessions by using Windows PowerShell * Disconnect PSSessions by using Windows PowerShell * Review the feature of implicit remoting in Windows PowerShell 30 - REVIEW AZURE POWERSHELL MODULE * Review Azure PowerShell * Review the benefits of the Azure PowerShell module * Install the Azure PowerShell module * Migrate Azure PowerShell from AzureRM to Azure * Review Microsoft Azure Active Directory module for Windows PowerShell and Azure Active Directory PowerShell for Graph modules 31 - REVIEW THE FEATURES AND TOOLS FOR AZURE CLOUD SHELL * Review the characteristics of Azure Cloud Shell * Review the features and tools of Azure Cloud Shell * Configure and experiment with Azure Cloud Shell 32 - MANAGE AZURE RESOURCES WITH WINDOWS POWERSHELL * Create a new Azure virtual machine by using Windows PowerShell commands * Manage Azure virtual machines by using Windows PowerShell commands * Manage Azure related storage by using Azure PowerShell * Manage Azure subscriptions by using Azure PowerShell 33 - MANAGE USERS, GROUPS, AND LICENSES IN MICROSOFT ENTRA ID BY USING WINDOWS POWERSHELL * Review benefits to manage Microsoft 365 services by using Windows PowerShell * Connect to the Microsoft 365 tenant by using Windows PowerShell * Manage users in Microsoft 365 by using Windows PowerShell * Manage groups in Microsoft 365 by using Windows PowerShell * Manage roles in Microsoft 365 by using Windows PowerShell * Manage licenses in Microsoft 365 by using Windows PowerShell 34 - MANAGE EXCHANGE ONLINE BY USING WINDOWS POWERSHELL * Connect to Exchange Online by using Windows PowerShell * Manage mailboxes in Exchange Online by using Windows PowerShell * Manage resources in Exchange Online by using Windows PowerShell * Manage admin roles in Exchange Online by using Windows PowerShell 35 - MANAGE SHAREPOINT ONLINE BY USING WINDOWS POWERSHELL * Install and connect to SharePoint Online Management Shell by using Windows PowerShell * Manage SharePoint Online users and groups by using Windows PowerShell * Manage SharePoint sites by using Windows PowerShell * Manage SharePoint Online external user sharing by using Windows PowerShell 36 - MANAGE MICROSOFT TEAMS BY USING WINDOWS POWERSHELL * Review Microsoft Teams PowerShell module * Install the Microsoft Teams PowerShell module * Manage teams with Microsoft Teams PowerShell module 37 - CREATE AND MANAGE BACKGROUND JOBS USING WINDOWS POWERSHELL * Define the types of background jobs in Windows PowerShell * Start remote jobs and CIM/WMI jobs in Windows PowerShell * Monitor jobs in Windows PowerShell * Retrieve results for running jobs in Windows PowerShell 38 - CREATE AND MANAGE SCHEDULED JOBS USING WINDOWS POWERSHELL * Create and run Windows PowerShell scripts as scheduled tasks * Define scheduled jobs in Windows PowerShell * Create job option and job trigger objects in Windows PowerShell * Create and register a scheduled job in Windows PowerShell * Retrieve the results from a scheduled job in Windows PowerShell

A masterclass in devising therapeutic metaphors This inspiring online training day gives you powerful, non-intrusive ways to help distressed young people – and others – overcome difficulties in their lives – the skills you will learn can also be used with adults -------------------------------------------------------------------------------- * Accredited CPD: 6 hours * Length: 1 day (9.15am - 4.00pm GMT) -------------------------------------------------------------------------------- LIVE ONLINE – Join Pamela Woodford live online on Tuesday 18th June 2024 for this enjoyable, experiential CPD accredited training day – you will have plenty of opportunities to ask questions, take part in exercises to practice the steps involved, come up with pertinent metaphors and create your own story. Limited numbers. BONUS RECORDING – you will also get a recording of the tutor sessions for a limited time afterwards to maximise your learning. >>  If you can’t make this date please register your interest below and we’ll let you know as soon as a new date is available. > Fantastic online training, engaging and thought-provoking throughout. The > confidence Pamela has given me will impact positively on my everyday practice, > I am truly inspired... > > PSYCHOTHERAPIST WHY TAKE THIS COURSE Children’s natural affinity with stories gives us an incredibly powerful, non-directive way to help emotionally distressed and abused young people, who can sometimes be hard to reach in any other way.  On this practical live training event you will learn how to tap into your own metaphorical brain to create therapeutic stories and metaphors ‘in the moment’ that are appropriate to each individual’s circumstances and experiences. Throughout the day Pamela – a master storyteller and highly experienced psychotherapist – draws on her own case histories, metaphor and story examples as she guides you through the steps involved in ‘thinking on your feet’ and creating a story yourself in the moment.  By the end of the day you will have lots of new, innovative ways to engage with and help distressed children deal with the experiences they have had – whilst also offering them hope, understanding, and new ways of thinking and feeling about life and themselves. Indeed, you may well be surprised at how quickly positive psychological changes occur as a result of the stories you will create and tell ‘in the moment’. Stories also play a crucial role in child development – through the ways the different characters think, act and overcome difficulties, children gain important templates for understanding the world and dealing with the challenges and situations they will meet in life – both now and in the future. They are a wonderful way to help build resilience. Storytelling and the careful use of therapeutic metaphor are crucial elements of successful counselling and psychotherapy – they help bypass assumptions and rigid thinking to offer a new, broader way of looking at things, awaken innate resources and offer crucial hope – just what struggling children need… > Wonderful, interactive online course. Pamela is a joy to listen to – I learnt > so much > > COUNSELLOR WHAT WILL YOU LEARN * A clear understanding of how to address emotional issues in children * Simple ways to calm and relax children – “it’s the way you tell ‘em” * Tips for igniting your own imagination and creativity * How to ‘think metaphor’ to find the right one for each situation * A step-by-step guide to creating your own stories – the 6 steps for creating short stories with metaphors specifically tailored to quickly bring about positive psychological changes in children and young people * Breathing life into inanimate objects and taking inspiration from nature – how to tune into your metaphorical mind * Valuable experience in creating your own therapeutic story from scratch * How to use your stories and metaphors * The importance of paying attention to the words children use when telling you something * Case histories which illustrate the effectiveness and flexibility of stories – and show why they are such powerful therapeutic tools, even with difficult cases * How to find your own metaphors and connect them emotionally to distressing situations * Using embedded suggestions in stories – exercise * Different ways to use therapeutic stories, such as those in Pamela’s acclaimed Brighter Little Minds series, to develop emotional literacy * The importance of incorporating all of our senses * How to adapt stories to use with adolescents and adults * Tips for thinking creatively ‘on your feet’ to come up with suitable metaphors and ideas there and then in the moment * Flexible skills that can easily be adapted to working with adults * Why subtly entwining a child’s interests into a story makes its impact stronger * How to introduce a story or therapeutic metaphor naturally into your conversation * Feedback on the story you create and time to ask questions of the tutor – a highly experienced and creative psychotherapist who has spent decades working therapeutically with distressed children and young people * A greater appreciation of the subtle power of metaphor, imagination and embedded suggestions [https://www.humangivens.com/college/therapeutic-language-workshop/] and how to use them to help the young people you care for * Increased confidence in creating and telling therapeutic stories yourself * A variety of story examples and ‘scripts’ * Lots of new ideas from Pamela Woodford’s ‘treasure chest of healing spells’ to spark your own creativity * Tips for improving your own storytelling abilities > Such a helpful live online training day – the use of metaphor via story form > is a powerful tool > > HEAD OF BEHAVIOUR SUPPORT SERVICE – EDUCATION -------------------------------------------------------------------------------- Course Programme The ‘How to create healing stories for distressed children’ live online workshop starts at 9.15am and runs until 4.00pm. (GMT). * 9.15am Join the Zoom meeting * 9.30am What can go wrong for children? How stories can help * 11.00am Comfort break and discussion * 11.10am Using metaphor, relaxation, imagination and embedded suggestions * 1.00pm Lunch break * 1.40pm Setting the scene and creating the story * 3.10pm Comfort break and discussion * 3.20pm Sharing the stories you have created * 4.00pm Day ends -------------------------------------------------------------------------------- WHO IS THIS COURSE SUITABLE FOR? Anyone working with emotionally distressed children or young people, including: * Psychotherapists, therapists and counsellors * Teachers and educational professionals * Childcare and healthcare professionals (and students) * Foster carers * Adoptive parents – and perspective adoptive parents * Social workers * Parents and carers * Interested friends or family who wish to help a young person they know * And anyone who would like to attend for personal reasons -------------------------------------------------------------------------------- https://directory.cpdstandards.com/providers/human-givens-college/ This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.