357 Active Listening courses

Duration 1 Days 6 CPD hours For the better part of every day, we are communicating to and with others. Whether it?s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them. 1 - GETTING STARTED * Icebreaker * Housekeeping Items * The Parking Lot * Workshop Objectives 2 - THE BIG PICTURE * What is Communication? * How Do We Communicate? * Other Factors in Communication 3 - UNDERSTANDING COMMUNICATION BARRIERS * An Overview of Common Barriers * Language Barriers * Cultural Barriers * Differences in Time and Place 4 - PARAVERBAL COMMUNICATION SKILLS * The Power of Pitch * The Truth about Tone * The Strength of Speed 5 - NON-VERBAL COMMUNICATION * Understanding the Mehrabian Study * All About Body Language * Interpreting Gestures 6 - SPEAKING LIKE A STAR * S = Situation * T = Task * A = Action * R = Result * Summary 7 - LISTENING SKILLS * Seven Ways to Listen Better Today * Understanding Active Listening * Sending Good Signals to Others 8 - ASKING GOOD QUESTIONS * Open Questions * Closed Questions * Probing Questions 9 - APPRECIATIVE INQUIRY * The Purpose of AI * The Four Stages * Examples and Case Studies 10 - MASTERING THE ART OF CONVERSATION * Level One: Discussing General Topics * Level Two: Sharing Ideas and Perspectives * Level Three: Sharing Personal Experiences * Our Top Networking Tips 11 - ADVANCED COMMUNICATION SKILLS * Understanding Precipitating Factors * Establishing Common Ground * Using ?I? Messages 12 - WRAPPING UP * Words from the Wise * Review of Parking Lot * Lessons Learned * Completion of Action Plans and Evaluations ADDITIONAL COURSE DETAILS: Nexus Humans Communication Strategies training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Communication Strategies course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

COURSE OUTCOMES  As an MHFAider® you will be able to:  * Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention  * Encourage a person to identify and access sources of professional help and other supports  * Practise active listening and empathy  * Have a conversation with improved mental health literacy around language and stigma  * Discuss the MHFAider® role in depth, including boundaries and confidentiality  * Practise self-care  * Know how to use the MHFAider Support App®  * Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England   FORMAT   * Learners will be trained over four live sessions with an MHFA England Instructor Member, covering 14 hours of content in total.  * Learning takes place through a mix of instructor led training, group discussions, individual and group activities.  * Each session builds on the previous, enabling the learner to gain confidence in supporting others with a Mental Health First Aid action plan.  * We limit numbers to 16 people per course so that instructors can keep people safe and supported while they learn.  * We strive for all of our learning content to be as accessible and inclusive as possible.  TAKEAWAYS  Everyone who completes this course gets:  * A hard copy workbook to support their learning throughout the course  * A digital manual to refer to whenever they need it after completing the course  * A wallet-sized reference card with the Mental Health First Aid action plan  * A digital MHFAider® certificate   * Access to the MHFAider Support App® for three years  * Access to ongoing learning opportunities, resources and exclusive events   * The opportunity to be part of the largest MHFAider® community in England  BECOMING A QUALIFIED MHFAIDER® Once you complete the Mental Health First Aid course, you can test your knowledge and build your confidence in your role as an MHFAider® with the internationally recognised MHFAider® qualification, RSPH Level 3 Award in Mental Health First Aid. Course Structure Session 1: * Mental Health First Aid and the action plan  * The MHFAider® role and self-care  * Helpful and unhelpful language   * Useful models to support the role   Session 2: * What influences mental health?   * What is anxiety?   * Crisis first aid  * Active listening and empathy   * What are eating disorders?   * What is self-harm?   * What is substance misuse?   Session 3: * Applying the Mental Health First Aid action plan  * What is depression?   * What is suicide?   * Crisis first aid continued  * What is psychosis?   Session 4: * Recovery and lived experience   * Boundaries in the MHFAider® role  * Moving forward in the MHFAider® role   * My MHFA action plan  

Duration 1 Days 6 CPD hours This course is intended for This course is designed for individuals who need to present information effectively in a professional environment. Overview This program can benefit anyone who presents; a trainer, a meeting facilitator, speaker, or seminar discussion leader. No matter which role you are assuming, this workshop will help you become more efficient and proficient with the skills of providing information to others. In this course, students will learn active listening skills to facilitate the exchange of ideas in meetings and presentations. They will also organize your ideas to create coherent and convincing oral presentations. GETTING STARTED * Icebreaker * Housekeeping Items * The Parking Lot * Workshop Objectives CREATING THE PROGRAM * Performing a Needs Analysis * Writing the Basic Outline * Researching, Writing, and Editing CHOOSING YOUR DELIVERY METHODS * Basic Methods * Advanced Methods * Basic Criteria to Consider VERBAL COMMUNICATION SKILLS * Listening and Hearing: They Aren?t the Same Thing * Asking Questions * Communicating with Power NON-VERBAL COMMUNICATION SKILLS * Body Language * It?s Not What You Say, it?s How You Say It OVERCOMING NERVOUSNESS * Preparing Mentally * Physical Relaxation Techniques * Appearing Confident in Front of the Crowd CREATING FANTASTIC FLIP CHARTS * Required Tools * The Advantages of Pre-Writing * Using Colors Appropriately * Creating a Plan B CREATING COMPELLING POWERPOINT PRESENTATIONS * Required Tools * Tips and Tricks * Creating a Plan B WOW 'EM WITH THE WHITEBOARD * Traditional and Electronic Whiteboards * Using Colors Appropriately * Creating a Plan B VIBRANT VIDEOS AND AMAZING AUDIO * Required Tools * Tips and Tricks * Creating a Plan B PUMPING IT UP A NOTCH * Make Them Laugh a Little * Encourage Discussion * Dealing with Questions WRAPPING UP * Words from the Wise * Review of Parking Lot * Lessons Learned * Completion of Action Plans and Evaluations ADDITIONAL COURSE DETAILS: Nexus Humans Presentation Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Presentation Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Be the workplace imperative and make your dealings smooth via this Active Listening course.Active Listening involves the concentrating

COURSE OVERVIEW Active listening is a careful listening technique that is essential in business. It helps to make business meetings more productive, strengthen working relationships and improve teamwork, which leads to achieving organisational goals. The Active Listening Masterclass will teach you about the different types of listening and how listening can make you become a better communicator. It will show you the difference between active and passive listening and reveal the differences between truly listening and hearing. You will also learn how to show that you're fully engaged in a conversation, by developing your verbal and nonverabl communication skills. By the end of the course, you will be able to communicate with people on a much deeper level, and improve your participation in conversation and discussions to form strong working and personal relationships. This best selling Active Listening Masterclass has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Active Listening Masterclass is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Active Listening Masterclass is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Active Listening Masterclass is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Active Listening Masterclass, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Active Listening Masterclass will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Active Listening Masterclass to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Active Listening is the process of improving your listening skills so that you can understand people's thought easily and makes them feel that you care for them. The Active Listening Diploma course helps you to increase your active listening skill. Upon completion, you will be able to listen patiently to your customers, students or employees for solving problems or bringing a positive impact. WHY CHOOSE THIS COURSE * Earn an e-certificate upon successful completion. * Accessible, informative modules taught by expert instructors * Study in your own time, at your own pace, through your computer tablet or mobile device * Benefit from instant feedback through mock exams and multiple-choice assessments * Get 24/7 help or advice from our email and live chat teams * Full Tutor Support on Weekdays COURSE DESIGN The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of * Video lessons * Online study materials * Mock exams * Multiple-choice assessment CERTIFICATION After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. WHO IS THIS COURSE FOR? Active Listening Diploma is suitable for anyone who want to gain extensive knowledge, potential experience, and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. COURSE CONTENT Active Listening Diploma Course Overview 00:05:00 What is Active Listening? 00:15:00 Tips for Becoming a Better Listener 00:15:00 Body Language Basics 00:15:00 Understanding Sympathy and Empathy 00:15:00 Creating the Right Mindset 00:15:00 Being Genuine 00:15:00 Making Connections 00:15:00 What Is Said and What Is Heard 00:30:00 Probing Techniques 00:15:00 Paraphrasing Techniques 00:15:00 Building Common Ground 00:15:00 NLP Tips and Tricks 00:15:00 Getting Over Listening Roadblocks 00:15:00 Mock Exam Mock Exam- Active Listening Diploma 00:20:00 Final Exam Final Exam- Active Listening Diploma 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 FREQUENTLY ASKED QUESTIONS Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

ACTIVE LISTENING SKILLS - E-LEARNING Course Types  eLearning  Course Durations  25 minutes novice/experience/refresher Course Ratio  Trainee 1:1  Accreditation  Upon successful completion of the course trainees will be issued with a certificate which will be valid for 5 years.  Minimum Age  Suited to age range of 16 years and above  Prerequisites  None  Assessment  E-learning interactive questions and end test  * Introduction to active listening * Understand the principles of active listening * Understand active listening skills and strategies * Understand communication at work * Review and summarise information * Undertake active listening interactive testing This training course aims to give trainees knowledge and understanding in active listening skills. Active listening is a structured form of listening that improves mutual understanding and ensures clearer communication at work. This eLearning course allows trainees to view realistic scenes and be tested on their knowledge retention.

Effective communication is one of the most fundamental skills required in any form of the workplace. There are some specific things to do that helps to improve your communication skills and listening comes 1st to be on the list as in customer service the way you talk matters a lot. The well-structured modules help you to develop this essential transferable skill. Comprehend the qualities to be a good listener including how to use body language to show positive listening attitude, build relationships, and more. Through this Active Listening Accredited Diploma, proceed to develop your communication skills, and impress your boss, teammates, and clients. COURSE HIGHLIGHTS Active Listening Accredited Diploma is an award-winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Active Listening Accredited Diploma into 14 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 15 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. WHY YOU SHOULD CHOOSE ACTIVE LISTENING ACCREDITED DIPLOMA * Lifetime access to the course * No hidden fees or exam charges * CPD Qualification Standards certification on successful completion * Full Tutor support on weekdays (Monday - Friday) * Efficient exam system, assessment and instant results * Download Printable PDF certificate immediately after completion * Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. * Improve your chance of gaining professional skills and better earning potential. WHO IS THIS COURSE FOR? Active Listening Accredited Diploma is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. REQUIREMENTS Our Active Listening Accredited Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. CAREER PATH You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Active Listening Accredited Diploma Course Overview FREE 00:05:00 What is Active Listening? FREE 00:15:00 Tips for Becoming a Better Listener 00:15:00 Body Language Basics 00:15:00 Understanding Sympathy and Empathy 00:15:00 Creating the Right Mindset 00:15:00 Being Genuine 00:15:00 Making Connections 00:15:00 What Is Said and What Is Heard 00:30:00 Probing Techniques 00:15:00 Paraphrasing Techniques 00:15:00 Building Common Ground 00:15:00 NLP Tips and Tricks 00:15:00 Getting Over Listening Roadblocks 00:15:00 Mock Exam Mock Exam- Active Listening Accredited Diploma 00:20:00 Final Exam Final Exam- Active Listening Accredited Diploma 00:20:00

Duration 1 Days 6 CPD hours This course is intended for Business professionals who are either at the managerial level, or are interested in becoming team leaders will benefit from this course. Overview Determine the roles that a manager must fill on a team, and explore the key areas of personal development. Discover how to detect silent messages through body language and other means of nonverbal communication. You will also bolster your listening skills through active listening. Discover ways of identifying problems, prioritizing problems, and implementing solutions effectively. Empower your workgroup through delegation and coaching. Discover the stages of team development and examine the need for regular team meetings. In this course, students will gain an understanding of the basic fundamentals of becoming an effective manager for their team. 1. DEVELOPING AS A MANAGER * Identify Effective Manager Roles * Develop Personal Skills 2. COMMUNICATING SUCCESSFULLY * Communicate Without Talking * Manage Better by Listening * Assert to Achieve 3. CULTIVATING GREAT TEAMS * Create an Invincible Team * Inspire Team Success * Run Team Meetings * Resolve Conflicts Positively 4. EMPOWERING YOUR WORKGROUP * Delegate For Results * Coach for Achievement * Optimize Staff Performance 5. CREATING SUCCESSFUL SOLUTIONS * Identify and Define the Problem * Determine the Root Cause * Identify a Solution * Implement Solutions Decisively ADDITIONAL COURSE DETAILS: Nexus Humans Effective Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Effective Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

You are in a job interview and negotiating your salary. You want to get the best possible deal, but you don't want to come across as greedy or arrogant. You need to know negotiation tactics to achieve your goals while maintaining a positive relationship with your potential employer. Learning Outcomes: * Understand the key stages of negotiation and the importance of preparation. * Learn powerful negotiation tools and strategies to achieve your desired outcome. * Discover how to use your personal negotiating power and emotional intelligence effectively. * Develop active listening skills to build rapport and understand the other party's perspective. This course on Negotiation Tactics will equip you with essential skills to navigate negotiations in any setting, from salary discussions to business deals. You will learn about the stages of negotiation and the importance of preparation, as well as powerful negotiation tools and strategies. You will also explore how to use your personal negotiating power and emotional intelligence to your advantage. Additionally, you will develop active listening skills to build rapport and understand the other party's perspective. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? This course is suitable for anyone looking to improve their negotiation skills, from entry-level employees to senior executives. Whether you are negotiating for yourself or on behalf of others, this course will provide you with the knowledge and tools to achieve your desired outcome. CAREER PATH * Sales Representative (£20,000 - £50,000) * Business Development Manager (£30,000 - £60,000) * Account Manager (£25,000 - £50,000) * Procurement Manager (£35,000 - £70,000) * Lawyer (£25,000 - £100,000+) * Chief Executive Officer (£70,000 - £200,000+)