Nottingham City Homes

To listen to our tenants, to provide top quality management and maintenance of our existing homes and estates, keeping our residents safe, and to invest in our homes to help residents live fulfi lling lives. We seek to grow our services in a sustainable way, doing all we can to meet the demand for affordable housing – and to manage our business as an exemplar of good governance and organisational culture. Our goals To deliver the NCH Tenants’ Charter: to be safe in your home to have a good quality home and neighbourhood to live in to have a home you can afford to have your voice heard and to be treated with respect to know how we are performing to have your complaints dealt with promptly and fairly To diversify and grow To pursue organisational excellence.